Receptionist, Norton Children's Medical Group - Development & Autism, 8a-4:30p

Norton Healthcare, Inc.; Louisville (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

Norton Healthcare, Inc. is seeking a friendly, customer‑oriented Receptionist to serve as the liaison between physicians and patients.

You will answer phones, determine the nature of calls, schedule appointments, route messages, greet patients and families, collect registration and insurance information, and update the billing system to ensure smooth patient flow. The role may also involve charge entry, referrals, pre‑certifications, and scheduling of specialist appointments and diagnostic

Qualifications

• No experience required; comprehensive on‑the‑job training provided.

Responsibilities

• Answering telephone calls and determining nature of patient calls; scheduling appointments; greeting patients and family members; obtaining registration and insurance data; updating billing system and routing messages.

Skills

Speak Spanish

Education

High School Diploma or GED

Job description

Responsibilities

The Receptionist serves as the liaison between the physician and patient. The incumbent is responsible for answering the telephone, determining the nature of patient calls and incoming calls, scheduling appointments, routing calls, taking appropriate messages, pulling charts for messages, greeting patients and family members, obtaining registration and insurance data and updating information in the billing system, and facilitating patient flow into the practice. Employee may also be responsible for charge entry, referrals and pre-certifications, as well as scheduling of specialist appointments and diagnostic tests. The incumbent attends to patients utilizing the age appropriate principles of growth and development for patients of all ages according to the practice specialty.

Responsibilities

The Receptionist serves as the liaison between the physician and patient. The incumbent is responsible for answering the telephone, determining the nature of patient calls and incoming calls, scheduling appointments, routing calls, taking appropriate messages, pulling charts for messages, greeting patients and family members, obtaining registration and insurance data and updating information in the billing system, and facilitating patient flow into the practice. Employee may also be responsible for charge entry, referrals and pre-certifications, as well as scheduling of specialist appointments and diagnostic tests. The incumbent attends to patients utilizing the age appropriate principles of growth and development for patients of all ages according to the practice specialty.

Qualifications

No experience required. We provide comprehensive on the job training. If you want to learn more about the role, are passionate about taking care of patients and our community.

Desired

• Ability to speak Spanish


• High School Diploma or GED High school diploma preferred.