Receptionist, Norton Children’s Medical Group – Development and Autism, 7:30a-4p

Norton Healthcare; Louisville (KY); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Norton Healthcare in Louisville, KY is seeking a Receptionist to act as the liaison between physicians and patients. The role includes answering calls, scheduling, greeting patients, collecting insurance data, updating billing information, and supporting patient flow in the clinic.

No prior experience is required as comprehensive on-the-job training is provided. Bilingual Spanish skills are a plus, and a High School Diploma or GED is preferred.

Qualifications

• No experience required; on the job training provided.

Responsabilités

• Answering the telephone and determining the nature of patient calls.
• Scheduling appointments and routing calls.
• Greeting patients and family members.
• Obtaining registration and insurance data and updating information in the billing system.
• Facilitating patient flow into the practice.
• Charge entry, referrals and pre-certifications, and scheduling of specialist appointments and diagnostic tests.
• Attend to patients using age-appropriate growth and development principles.

Connaissances

Spanish language proficiency

Formation

High School Diploma or GED

Description du poste

Responsibilities

The Receptionist serves as the liaison between the physician and patient. The incumbent is responsible for answering the telephone, determining the nature of patient calls and incoming calls, scheduling appointments, routing calls, taking appropriate messages, pulling charts for messages, greeting patients and family members, obtaining registration and insurance data and updating information in the billing system, and facilitating patient flow into the practice. Employee may also be responsible for charge entry, referrals and pre-certifications, as well as scheduling of specialist appointments and diagnostic tests. The incumbent attends to patients utilizing the age appropriate principles of growth and development for patients of all ages according to the practice specialty.

Qualifications

No experience required. We provide comprehensive on the job training.

Desired:

• Ability to speak Spanish
• High School Diploma or GED High school diploma preferred.