Receptionist I- Part-Time

RB Global Inc.; California; On-site; USD 25,000 - 33,000; Part time

Job summary

RB Global Inc. is seeking a Part-Time Receptionist to handle clerical tasks in an office and support daily operations. You will answer calls, direct visitors, and provide broad administrative support while maintaining excellent customer service.

The role requires prior in-person customer experience, strong computer skills, and a positive, professional attitude in fast-paced environments. This in-office position will support multiple departments and the mailroom.

Qualifications

• Minimum 2 years of in-person customer service experience.
• Proficient with computers and quick to learn new software.
• Strong commitment to delivering excellent customer service.
• Able to stay positive and professional in high-pressure situations.

Responsibilities

• Answer and transfer incoming calls to the appropriate departments.
• Assist staff and visitors with check-in and directions.
• Ensure superior customer service is delivered to all customers.
• Provide support to the mailroom as needed.
• Support on-site meetings and conferences with administrative tasks.
• Perform duties as assigned and collaborate with the team.
• Maintain open communication within the team and with security when required.
• Order and stock office supplies as needed.

Skills

Customer service

Computer skills

Resilience/handling pressure

In-person customer interaction

Full-time requirement

Education

High school diploma or equivalent

Job description

Description

The Part-Time Receptionist is responsible for performing clerical tasks within an office setting to support daily operations. The duties include answering and transferring phone calls to employees, directing customers accordingly to various departments as requested. The Receptionist will provide a wide variety of support.

Qualifications

• Previous work experience (2 years) where you worked in-person with customers
• High school diploma or equivalent education.
• Experience using computers, and able to learn to use new technology and software
• A commitment to providing fantastic customer service
• Able to work well and maintain a positive attitude in high-pressure situations
• A full-time, in office position
• A friendly, outgoing, patient personality

Responsibilities

• Answer and direct incoming calls accordingly to various departments.
• Assist staff and on-site visitors with check-in and procedures and direct accordingly
• Ensure that superior customer service is always delivered to all customers, internal and external
• Assist and provide support to the Mailroom as needed
• Provide additional administrative support as needed for on-site meetings and conferences
• Perform various duties as assigned
• Work within a team and maintain an open line of communication
• Support of the security team as required
• Order and stock office supplies, as needed

Employer

RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.

The company’s marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers’ management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.

RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company’s 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year.

EEO Information

Ritchie Bros. is an equal opportunity employer and ensures nondiscrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Candidate selection is made by Talent Acquisition. Only electronic applications can be accepted.