Receptionist I- Part-Time

Ritchie Bros.; California; On-site; USD 21,000 - 30,000; Part time

Job summary

Ritchie Bros. Auctioneers, Inc. is seeking a part-time receptionist to support daily operations in-office in California.

The role involves handling phone calls, directing visitors to departments, and providing broad administrative assistance to staff and meeting logistics. The ideal candidate will have 2 years of in-person customer service experience, strong computer skills, and a friendly, patient demeanor.

Qualifications

• 2 years of prior in-person customer-facing experience.
• Proficient with computers and able to learn new software.
• Strong customer service orientation and positive attitude under pressure.

Responsibilities

• Answer and direct incoming calls to appropriate departments.
• Assist staff and on-site visitors with check-in procedures and direct accordingly.
• Ensure exceptional customer service for all customers, internal and external.
• Provide support to the Mailroom as needed.
• Support on-site meetings and conferences with administrative tasks.
• Collaborate within a team and maintain open communication.

Skills

Customer service

Phone etiquette

Teamwork

Positive attitude under pressure

Education

High school diploma or equivalent

Tools

MS Office

CRM software

Job description

The Part-Time Receptionist is responsible for performing clerical tasks within an office setting to support daily operations. The duties include answering and transferring phone calls to employees, directing customers accordingly to various departments as requested. The Receptionist will provide a wide variety of support.

• Answer and direct incoming calls accordingly to various departments.
• Assist staff and on-site visitors with check-in and procedures and direct accordingly
• Ensure that superior customer service is always delivered to all customers, internal and external
• Assist and provide support to the Mailroom as needed
• Provide additional administrative support as needed for on-site meetings and conferences
• Perform various duties as assigned
• Work within a team and maintain an open line of communication
• Support of the security team as required
• Order and stock office supplies, as needed

• Previous work experience (2 years) where you worked in-person with customers
• High school diploma or equivalent education.
• Experience using computers, and able to learn to use new technology and software
• A commitment to providing fantastic customer service
• Able to work well and maintain a positive attitude in high-pressure situations
• A full-time, in office position
• A friendly, outgoing, patient personality

RB Global (NYSE: RBA)

RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.

The company’s marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers’ management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.

RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company’s 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year.