Receptionist I

Canon Business Process Services, Inc.; Minneapolis (MN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay & benefits

Training and development

Positive work environment

Employee discounts nationwide

Job summary

Canon Business Process Services, Inc. in Minneapolis, MN is seeking a receptionist to be the first point of contact for visitors, vendors, and job applicants. You will greet guests, manage a switchboard, route calls, and support various administrative tasks to keep the office running smoothly.

The role requires a high school diploma and 2 years of receptionist experience, with preferred experience in a professional office. Strong customer service and basic computer skills are essential.

Qualifications

• High school diploma or equivalent required.
• 2 years direct experience as a receptionist.
• Experience in a professional office environment preferred.
• Ability to operate various office equipment and systems.

Responsibilities

• Handle all incoming calls on a main or floor switchboard and route to the appropriate party.
• Greet outside visitors in a professional manner.
• May sign for incoming/outgoing packages and route accordingly.
• Use internal paging system for communications.
• Call for car service or messenger as requested by client.
• Assist with mass mailings and other administrative duties as needed.
• Receive and route faxes; schedule conference rooms and arrange catering as required.
• Learn and operate office equipment and PBX features as site updates.

Skills

Customer service

Professionalism

Phone etiquette

Time management

Overtime

Attention to detail

Education

High School Diploma or equivalent

Tools

Microsoft Word

PowerPoint

PBX systems

Job description

Overview

Act as the first point of contact for outside visitors, vendors, etc. Greets vendors, customers, job applicants and other visitors. May arrange for transportation services when needed. Operates a switchboard typically to route incoming calls and place outgoing calls; performs related duties as required.

Responsibilities

• Handle all incoming calls, using a main or floor switchboard, routes calls to appropriate party
• Greet outside visitors in a professional manner
• May sign for incoming and outgoing packages; route to appropriate party
• Use internal paging system
• Call for car service or messenger as requested by client
• May perform filing, typing and other administrative duties as requested by client
• Assist various departments with mass mailings
• May receive and route faxes
• May schedule conference room based on client requests and order catering as needed
• Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, other equipment, PBX boxes as introduced at the site
• Prepare monthly production and volume reports in order to measure productivity and prepare billing charges

Qualifications

• High school Diploma or equivalent
• 2 years direct experience as a receptionist
• Some prior experience working in a professional office environment, preferred
• Able to operate various office equipment
• Basic computer skills required (Word, PowerPoint)
• Ability to perform routine functions of various equipment and systems (internal phone directory, office directory, as well as photocopying, color copying, faxing, etc.)
• Excellent customer service, professional attitude and appearance are a must. Ability to work overtime & meet deadlines

PHYSICAL DEMANDS

• Physical activity required including bending, reaching, prolonged periods of sitting
• May lift and/or move up to 10 lbs

What We Offer:

• Competitive pay & benefits!
• Comprehensive training and development programs that prepare employees to advance from within.
• A company focused on creating a positive work and client environment.
• Employee discounts on entertainment, products, and services nationwide!

Come Join Our Team!