Receptionist I

Dekalb Area Retirement Center; DeKalb (IL); On-site; USD 17,000 - 25,000; Part time

Job summary

Oak Crest in DeKalb, IL is seeking a friendly Part-Time Receptionist to greet residents and visitors and manage a busy front desk.

The role involves answering calls, routing information, assisting with reservations, handling payments, and supporting general office tasks using Microsoft Office.

A high school diploma and strong communication skills are required; some weekend/holiday availability and the ability to lift up to 10 lbs.

Qualifications

• High school diploma or equivalent.
• Friendly, professional and able to work with a wide variety of people.
• Strong communication and customer service skills.
• Able to stay organized and switch between tasks.
• Comfortable with phone calls.
• Basic computer skills; experience with Word, Excel, and Outlook is helpful.
• Previous office/receptionist experience preferred.
• Ability to lift up to 10 lbs.

Responsibilities

• Greet residents, families, visitors, and guests and help them get where they need to go.
• Answer and route phone calls, take messages, and provide information.
• Make announcements over the public address system.
• Assist residents with meal/room reservations, check cashing, and front-desk needs.
• Receive resident payments and handle basic cash transactions.
• Receive and prepare UPS packages.
• Arrange medical transportation and escorts for residents.
• Assist with mailings, filing, copying, and general office tasks.
• Use Microsoft Office and standard office equipment.
• Support other front-desk and clerical tasks as they arise.

Skills

Customer service

Communication

Multitasking

Microsoft Office

Education

High school diploma

Tools

Microsoft Word

Excel

Outlook

Job description

Description

Part-Time Receptionist

We’re looking for a friendly, dependable person to join Oak Crest as a Part-Time Receptionist. Our reception desk is often the first stop for residents, families, visitors, and callers, so we’re looking for someone who enjoys helping people and can keep things organized while juggling a variety of tasks.

30–42 hours per pay period

3-, 5-, or 7-hour shifts

Some weekends & holidays required

What You’ll Do

• Greet residents, families, visitors, and guests and help get them where they need to go
• Answer and route phone calls, take messages, and provide general information
• Make announcements over the public address system
• Assist residents with meal reservations, room reservations, check cashing, and other front-desk needs
• Receive resident payments and handle basic cash transactions
• Receive and prepare UPS packages
• Help arrange medical transportation and escorts for residents
• Assist with mailings, filing, copying, and other general office tasks
• Use Microsoft Office and standard office equipment
• Pitch in with other front-desk and clerical needs as they come up

What We’re Looking For

• High school diploma or equivalent
• Friendly, professional, and comfortable working with a wide variety of people
• Strong communication and customer service skills
• Able to stay organized and shift between tasks throughout the day
• Comfortable spending a significant portion of the shift answering and making phone calls
• Basic computer skills; experience with Microsoft Word, Excel, and Outlook is helpful
• Previous office, clerical, receptionist, or customer service experience is preferred
• Ability to lift up to 10 lbs.

Schedule

This is a part-time position averaging 30–42 hours per biweekly pay period, with a mix of 3-, 5-, and 7-hour shifts. Some weekend and holiday availability is required.

If you’re someone who likes being the person people can come to for help, enjoys a busy front desk, and takes pride in making people feel welcome, we’d love to hear from you.