Receptionist/General Assistant

Hernandez Roofing, LLC; New Berlin (WI); On-site; USD 25,000 - 28,000; Full time

Job summary

Hernandez Roofing, LLC is seeking a Front Desk & Administrative Assistant to be the first point of contact for customers, vendors, and partners. You will support daily office operations, project-based rental workflows, and administrative tasks to keep the business organized and running smoothly.

The role requires professional communication, strong organizational skills, and the ability to manage multiple priorities with accuracy.

Qualifications

• Strong communication and customer service skills.
• Excellent organization and multitasking abilities.
• Proficient with office software, scheduling systems, and digital recordkeeping.
• Ability to maintain professionalism in a fast-paced environment.
• Detail-oriented with strong follow-through.

Responsibilities

• Greet visitors, vendors, and customers in a professional and friendly manner.
• Answer incoming calls, route them appropriately, and take accurate messages.
• Respond to emails and customer inquiries with clarity, professionalism, and urgency.
• Provide basic information about services, scheduling, and rental processes.
• Maintain a clean, organized front desk environment.
• Assist with planning and coordinating equipment needs for project-based rentals.
• Track equipment availability, delivery schedules, and return dates.
• Communicate with vendors and internal teams to confirm deliveries, pickups, and timelines.
• Maintain logs for rental start/end dates, equipment status, and project requirements.
• Maintain organized digital and physical records, including receipts, invoices, and project folders.
• Support management with accounts payable/receivable and basic bookkeeping tasks.
• Coordinate with internal departments to ensure smooth workflow and timely communication.
• Monitor office supplies and place orders when needed.
• Assist with scheduling meetings, vendor visits, and internal coordination.
• Help maintain compliance with internal processes and documentation standards.
• Provide general support to field teams, project managers, and leadership.

Skills

Communication

Customer service

Organization

Multitasking

Office software

Scheduling systems

Digital recordkeeping

Professionalism

Attention to detail

Job description

The Front Desk & Administrative Assistant is the first point of contact for customers, vendors, and partners. This role supports daily office operations, project‑based rental workflows, and administrative functions that keep the business organized and running smoothly. The ideal candidate is professional, detail‑oriented, and able to manage multiple priorities while maintaining excellent communication and customer service.

Key Responsibilities

Greet visitors, vendors, and customers in a professional and friendly manner

Answer incoming calls, route them appropriately, and take accurate messages

Respond to emails and customer inquiries with clarity, professionalism, and urgency

Provide basic information about services, scheduling, and rental processes

Maintain a clean, organized, and welcoming front desk environment

Project Rental Support

Assist with planning and coordinating equipment needs for project‑based rentals

Track equipment availability, delivery schedules, and return dates

Communicate with vendors and internal teams to confirm deliveries, pickups, and timelines

Maintain accurate logs for rental start/end dates, equipment status, and project requirements

Administrative & General Support

Maintain organized digital and physical records, including receipts, invoices, and project folders

Support management with special projects related to accounts payable and receivable

Assist with basic bookkeeping tasks such as invoice entry, payment tracking, and vendor follow‑up

Coordinate with internal departments to ensure smooth workflow and timely communication

Office Operations

Monitor office supplies and place orders when needed

Assist office manager with scheduling meetings, vendor visits, and internal coordination

Help maintain compliance with internal processes and documentation standards

Provide general support to field teams, project managers, and leadership

Skills & Qualifications

Strong communication and customer service skills

Excellent organization and multitasking abilities

with office software, scheduling systems, and digital recordkeeping

Ability to maintain professionalism in a fast-paced environment

Detail‑oriented with strong follow‑through

Compensation:

$18-20, based on experience.