Receptionist (Full Time- Evenings)

Covenant Living Communities and Services; Chicago (IL); On-site; USD 22,124 - 28,764; Full time

Benefits offered by this job

Medical, dental and vision insurance

Employer-paid group term life and disability

Paid Time Off (PTO)

403(b) with a 3% employer match

Fitness center use at most facilities

Tuition assistance and scholarships

Job summary

Covenant Living Communities and Services in Chicago, Illinois, seeks an organized and friendly Receptionist. The role involves answering calls, managing visitor sign-ins, facilitating resident transportation, and maintaining the reception area.

The ideal candidate will have a high school education, experience in clerical work, excellent interpersonal skills, and a desire to work with older adults. A range of benefits, including medical insurance and a retirement plan, are offered along with a starting pay of $16.06 to $20.88 per hour.

Qualifications

• High school education or equivalent.
• One year of secretarial training or clerical experience.
• Highly organized, detail-oriented with excellent interpersonal and communication skills (verbal and written) in English.
• Pleasant personality and telephone voice.
• Ability to remain calm in an emergency situation.
• Maintain complete confidentiality.
• Interest in and desire to work with older adults.

Responsibilities

• Answer all telephone calls promptly and politely.
• Monitor the emergency system and direct staff.
• Provide information to visitors and manage sign-ins.
• Keep the reception desk and lobby clean.
• Facilitate transportation requests for residents.
• Assist residents in signing up for programs and collecting payments.
• Balance the cash register/drawer at the desk.

Skills

Organizational skills

Interpersonal skills

Detail-oriented

Communication skills

Knowledge of Microsoft Office Suite

Education

High school education or equivalent

One year of secretarial training or clerical experience

Job description

Shift Hours

Mon–Thurs 3–11:30 pm, 32 hours full time with additional hours available.

In This Role, The Receptionist Will

• Answer all telephone calls promptly, politely, personally, and friendly, transfer calls appropriately and take messages when requested.
• Monitor the emergency system, direct staff to emergent situations, call emergency personnel as appropriate and complete resident checks as needed for the desk.
• Provide information to visitors and direct them to the appropriate individual, ensuring all visitors / contractors sign in and wear appropriate badges per policy and procedure.
• Keep the reception desk and lobby clean and organized after each shift.
• Facilitate transportation requests to appropriate staff, coordinate and communicate the timing of transportation to residents and staff, and place courtesy calls to residents to remind them of transportation trips.
• Assist residents in signing up for programs and activities and collect payment.
• Be knowledgeable about all office equipment, demonstrate use to other staff, monitor equipment, report supply needs and issues to the Lead Receptionist.
• Sell postage stamps, receive packages and mail, sort mail, log packages, and inform residents / staff of packages to pick up.
• Facilitate maintenance requests, input requests into the system, and communicate to appropriate staff urgent or emergent situations.
• Complete monthly charge sheets in accordance with procedure.
• Support other departments with clerical duties as assigned by the Administrative Services Coordinator.
• Support the Lead Receptionist with clerical duties and maintenance of the reception area.
• Balance the cash register/drawer, including cash receipts and checks cashed for individuals at the desk.

The Ideal Candidate Will Have

• High school education or equivalent.
• One year of secretarial training or clerical experience.
• Highly organized, detail‑oriented with excellent interpersonal and communication skills (verbal and written) in English.
• Pleasant personality and telephone voice.
• Ability to remain calm in an emergency situation.
• Maintain complete confidentiality when circulating general information.
• Knowledge of computers, including Microsoft Office Suite.
• Interest in and desire to work with older adults.

Compensation Pay Range

$16.06 – $20.88 per hour.

Reasonable Pay Estimate

A reasonable estimate of the pay range for this position is $16.06 – $20.88 per hour. Factors considered include job‑related qualifications, experience, skills, education, geographic location, and internal and external equity.

Benefits for Full‑Time Employees

• Medical, dental and vision insurance
• Employer‑paid group term life and disability
• Paid Time Off (PTO) and six paid holidays
• 403(b) with a 3% employer match
• Fitness center use at most facilities
• Various voluntary benefits
  • Life, AD&D
  • Tuition assistance and scholarships
  • Employee assistance program
  • Legal services, home/auto insurance, discount purchasing program
  • Pet insurance

Covenant Living and CovenantCare Home Health and Hospice are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances.