Full-Time Receptionist

Ernest Health, Inc.; Jacksonville (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health plan

HSA/FSAs

Dental & Vision

401K

Life insurance

Disability insurance

EAP

Paid time off

Job summary

Ernest Health, Inc. seeks a Full-Time Receptionist at Duval Regional Rehabilitation Hospital in Jacksonville, FL to manage phones, visitors, and patient communications at the front desk.

The role requires healthcare reception experience and solid computer skills, plus the ability to work with clinical teams. We offer comprehensive benefits and a supportive work environment.

Qualifications

• One year of reception experience in a healthcare setting preferred.
• Equivalent combination of education and experience.
• General computer skills: data entry, word processing, email, and records management.

Responsibilities

• Provide hospital telecommunications support via phones, pagers, paging system, radio, and computer to connect visitors, callers, staff, patients, and families.

Skills

Reception experience

Computer skills

Time management

Communication

Confidentiality

Teamwork

Job description

Overview

Duval Regional Rehabilitation Hospital at Jacksonville (Jacksonville, FL) is a modern, 48-bed inpatient rehabilitation hospital serving the greater Jacksonville area. The facility is dedicated to helping patients regain independence following serious illness or injury through individualized rehabilitation programs led by experienced clinical teams. Services include physical, occupational, and speech therapy supported by advanced medical oversight. Located in one of Florida’s fastest-growing healthcare markets, the hospital offers a collaborative care environment and serves as a vital step in the continuum of care for patients transitioning from acute hospitalization to home.

We are seeking a Full-Time Receptionist to join our team of passionate patient caregivers!

As a participating hospital of Ernest Health, we offer robust recognition, wellness, and retention programs. These programs focus to enhance the employees' work experience, recognize, and celebrate achievements. We also encourage employees to share their work experience through "My Ernest Journey" and through our Engagement Survey, where our approach is "You Spoke, We Listened". These platforms provide additional avenues for employees to give feedback about their work experience and share what is important to them.

Our hospital offers comprehensive benefits, designed to support your health and financial well-being.

Benefits:

• PPO and High Deductible Medical Plan options
• Flexible Spending and Health Savings Account options available
• Dental and Vision coverage
• 401K with employer matching
• Life insurance
• Short-and-long term disability

Wellness & Work Life Balance:

• Employee Assistance Program
• Wellness Program with quarterly wellness challenges with participation incentives
• Earned Time Off - start accruing vacation time on start date

Qualifications

Required Skills:

• One year of reception experience in a healthcare setting preferred.
• OR any equivalent combination of education and experience.

Additional Qualifications/Skills:

• Demonstrates general computer skills including: data entry, word processing, email, and record management.
• Effective organizational and time management skills.
• Effective written and verbal communication skills.
• Ability to maintain quality and safety standards.
• Ability to maintain proper levels of confidentiality.
• Ability to work closely and professionally with others.

Responsibilities

Responsible for providing hospital telecommunication services through the use of telephones, pagers, the paging system, radio, or computer to connect communication between visitors, callers, staff, patients, and patients' families. May maintain records related to telecommunications (e.g., long distance phone calls, on-call employees, pages). Integrates the hospital's mission and "Guiding Principles" into daily practice.