Receptionist & Front Desk Coordinator — Growth Opportunities

State Farm; Crandall (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Opportunity for advancement

Paid time off

Training & development

Job summary

Brett Hensley State Farm is seeking a receptionist who is highly organized, detail-oriented, and customer-focused. The role involves greeting customers, directing inquiries, and supporting office operations in a fast-paced environment.

The ideal candidate will have experience in reception or customer service, strong communication skills, and comfort with sales conversations to identify opportunities within insurance options. Proficiency in Microsoft Office and CRM is expected.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Highly organized with multitasking abilities.
• Comfortable with engaging in sales conversations as part of service.

Responsibilities

• Greet customers in person and over the phone and direct to team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Identify opportunities to offer insurance options through conversations.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

Tools

CRM systems

Microsoft Office

Job description

Brett Hensley State Farm is seeking a receptionist who is highly organized, detail-oriented, and customer-focused. The role involves greeting customers, directing inquiries, and supporting office operations in a fast-paced environment.

The ideal candidate will have experience in reception or customer service, strong communication skills, and comfort with sales conversations to identify opportunities within insurance options. Proficiency in Microsoft Office and CRM is expected.