Receptionist - Front Desk

Memorial Physician Practices; Clive (IA); On-site; USD 19,286 - 30,307; Full time

Job summary

Lifepoint Health is seeking aReceptionist to manage incoming calls and provide essential administrative support in a hospital setting. You will assist team members with documents in Word and Excel, maintain a professional front-desk presence, and help ensure smooth communications across departments.

The role emphasizes independent organization, sound judgment, and a friendly, patient-focused demeanor to represent the hospital to leadership, visitors, and the community.

Qualifications

• High school diploma or GED required.
• Previous experience in an administrative or receptionist role preferred; student experience in higher education considered.
• Proficiency with computers and Microsoft Office applications; ability to communicate effectively with patients, staff and the public.

Responsibilities

• Answer and transfer incoming telephone calls promptly and professionally.
• Assist coworkers with preparing documents using Microsoft Word, Excel, and Windows-based systems.
• Provide administrative support to the leadership team for miscellaneous projects.
• Maintain a professional demeanor and appearance to represent the hospital to board members, medical staff, visitors, and the community.
• Stay organized and carry out duties independently, using sound judgment and analytical skills.
• Perform other duties as assigned.

Skills

Customer service

Interpersonal communication

Professionalism

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Windows-based systems

Job description

Receptionist Position Summary

The Receptionist is responsible for managing incoming calls, supporting administrative staff, and maintaining a professional front-facing presence for the hospital. This role is essential to the smooth flow of communication and operations within the facility.

Essential Functions

• Answer and transfer incoming telephone calls promptly and professionally.
• Assist coworkers with preparing documents using Microsoft Word, Excel, and Windows-based systems.
• Provide administrative support to the leadership team for miscellaneous projects.
• Maintain a professional demeanor and appearance to represent the hospital to board members, medical staff, visitors, and the community.
• Stay organized and carry out duties independently, using sound judgment and analytical skills.
• Perform other duties as assigned.

Additional Information

Requires a positive, team-oriented attitude and strong interpersonal communication skills.

Ability to work independently and use downtime productively.

Knowledge, Skills & Abilities

The requirements listed below are representative of the knowledge, skills and/or abilities required.

Education: High school diploma or GED required.

Experience: Previous experience in an administrative or receptionist role preferred; student experience in higher education considered.

Skills: Proficiency with computers and Microsoft Office applications. Customer service experience or aptitude required to communicate effectively with patients, staff, and the public.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.