Receptionist

ClearSky Health; United States; On-site; USD 34,000 - 42,000; Full time

Job summary

ClearSky Health is seeking a friendly Receptionist to greet visitors, answer phones, and perform clerical tasks in a fast-paced hospital setting. You will support patients and staff by directing inquiries and maintaining a calm, organized front desk.

The role requires a high school diploma, basic MS Office skills, and a commitment to confidentiality and safety. Prior healthcare receptionist experience is preferred; training will cover infection prevention and emergency communication.

Qualifications

• High school diploma or equivalent.
• One year of receptionist experience in healthcare setting preferred.

Responsibilities

• Greets visitors positively and professionally and maintains visitor registration logs.
• Directs patients and visitors to appropriate parties and answers basic questions.
• Answers telephone and correctly routes calls via phone or paging system.
• Performs general clerical and data entry duties.
• Maintains reception area clean and provides a calm environment for visitors.
• Communicates with staff during emergency situations and drills.
• Ensures safety and infection prevention standards are followed.
• Maintains regular attendance and completes required trainings.

Skills

MS Office

Time management

Communication skills

Critical thinking

Prioritization

Confidentiality

Teamwork

Education

High school diploma or equivalent

Job description

Our hospital provides high-quality care that transforms the lives of those living with disabling injuries and illnesses. We distinguish ourselves through our commitment to excellence, to our patients, to our employees, and to the communities we serve. The Receptionist is responsible for greeting and assisting visitors, answering phones, and performing general clerical work in support of Hospital patients and staff. This position must integrate company values into daily practice.

Essential Functions:

• Greets visitors positively and professionally and maintains visitor registration logs.
• Directs patients and visitors to appropriate parties and answers basic questions.
• Answers telephone and correctly routes calls via phone or paging system.
• Performs general clerical and data entry duties.
• Ensures reception area is maintained and clean and provides a calm environment for visitors.
• Communicates with appropriate staff during emergency situations and drills.
• Provides an environment conducive to safety for patients, visitors, and staff.
• Assesses the risks for safety and implements appropriate precautions.
• Complies with appropriate and approved safety and Infection Prevention standards.
• Maintains regular attendance in keeping with assigned work schedule.
• Completes required trainings, as assigned.
• Performs other duties as assigned to support overall effectiveness of the organization.

Minimum Job Requirements

• High school diploma or equivalent required.
• One year of receptionist experience in healthcare setting preferred.

Required Licenses, Certifications, and/or Documentation

• Must maintain acceptable driving record, current driver's license, and insurability.

Required Knowledge, Skills, and Abilities

• Demonstrates proficiency in MS Office software, including Excel, Word, Outlook, and PowerPoint.
• Demonstrates effective organizational and time management skills.
• Demonstrates effective written and verbal communication skills.
• Demonstrates critical thinking skills.
• Ability to prioritize and meet deadlines.
• Ability to maintain quality and safety standards.
• Ability to maintain proper levels of confidentiality.
• Ability to work closely and professionally with others at all levels of the organization.

Physical Requirements Over the Course of a Shift

• A significant amount of sitting for prolonged periods of time.
• Lifting/exerting of up to 25 lbs.
• Sufficient manual dexterity to operate equipment and computer keyboard.
• Close vision and the ability to adjust focus.
• Ability to hear overhead pages.

Authentic. Inspiring. Transformative.

ClearSky Health and our affiliated Hospitals provide high-quality care that transforms the lives of those living with disabling injuries and illnesses. We distinguish ourselves through our commitment to excellence, to our patients, to our employees, and to the communities we serve. We value our employees' skills, talents, and input. We believe in maintaining hospital environments where employees are: Valued Treated with dignity Respected Provided educational and training opportunities Recognized Rewarded ClearSky Health has plans to open a medical rehabilitation hospital at the location listed below.

Eau Claire, WI