Receptionist: Front Desk

Ameristar Information Network, LLC; Arlington (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Ameristar Information Network is seeking an organized front-desk professional to greet visitors, manage a multi-line phone system, and route inquiries to the appropriate staff. The role includes general office support such as mail handling and scheduling, with opportunities for growth and development.

The ideal candidate will have a High School diploma, strong communication skills, and familiarity with Microsoft Office to prepare reports and correspondence as needed.

Qualifications

• Requires ability to greet and direct visitors professionally.
• Ability to answer and direct phone calls using a multi-line system and provide information.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions.
• Strong written and verbal communication to prepare routine reports and correspondence.

Responsibilities

• Greet and direct visitors in office.
• Operate multi-line phone system and route calls.
• Monitor visitor access and issue passes.
• Order, receive and maintain office supplies and equipment.
• Receive, sort, and route mail; assist with documents and scheduling.

Skills

Customer service

Communication

Reading documents

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Ameristar Information Network is a customer-centric, technology-driven, global provider of information, research, automation and transaction management solutions. Founded in 1990 in Arlington, Texas, Ameristar has established a sterling reputation for hiring and developing the best and brightest professionals to support the needs and promote the successes of our diverse clientele, from a wide variety of industries. With over thirty years of continuous and successful operations, Ameristar is always looking to add motivated, high-character, talented individuals to our rapidly expanding company. Once hired, trained and production benchmarks are clearly established, nearly all of our positions will be available as permanent, Work-From-Home (WFH) opportunities, critical during these unprecedented times.

ESSENTIAL FUNCTIONS

• Greets and directs visitors in office.
• Operates multi-line telephone system to answer incoming calls and directs callers to appropriate personnel
• Monitors visitor access and issues passes when required, may update appointment calendars
• May order, receive and maintain office supplies and equipment
• May receive, sort and route mail
• May assist other employees or departments by gathering, checking, and preparing documents; maintain accounts; set-up appointments; assemble packages

KNOWLEDGE AND SKILLS/TECHNOLOGY USED

• Knowledge of Microsoft Office applications
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees
• Responds promptly to customer needs; responds to requests for service and assistance; meets commitments

TYPICAL EDUCATION

High School diploma or equivalent

TYPICAL RANGE OF EXPERIENCE

• Experience dealing with the general public or office environment preferred

Ameristar invests in its employees’ development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. Ameristar is committed to diversity and inclusion. We are an equal opportunity employer.