Receptionist - Ford Miami

AutoNation; Miami (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401k matching

Maternity benefits

Employee discounts

Job summary

AutoNation in Miami, FL seeks a professional receptionist to manage front-desk inquiries, answer a multi-line switchboard, and direct calls to the appropriate department. You will take detailed messages, provide basic information, and assist with general clerical tasks, contributing to a smooth customer experience.

The role supports Sales and Accounting teams, with benefits including health plans, 401k matching, and employee discounts.

Qualifications

• HS diploma or equivalent required; strong written and verbal communication.
• Ability to operate a multi-line switchboard and read instructions.
• Professional, courteous, and customer-focused with public interaction skills.

Responsibilities

• Meet and greet customers professionally.
• Answer calls and direct to appropriate staff.
• Take messages with caller details (name, company, time, message).
• Prepare sales/service gas tickets for the Accounting Department.
• Assist Sales Department Cashier as backup.
• Support General Manager with clerical tasks.
• Attend meetings and trainings as scheduled.
• Perform other duties as assigned.

Skills

Communication skills

Verbal communication

Public interaction

Customer service

Education

High School diploma or equivalent

Tools

Multi-line switchboard

Job description

The receptionist receives incoming calls, determines the nature of each call and directs the caller to the appropriate person or department. Answers basic inquiries and takes messages.What are the day-to-day responsibilities?Meet and greet customers in a professional mannerOperate switchboard telephone systemCommunicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time spent on holdTake thorough messages, indicating the callers first and last name, company name if applicable, the time and the message the caller wishes to leaveProvide basic information to callers who have general inquiresAssist with filing duties and other administrative tasks as neededPrepare sales and service gas tickets for the Accounting DepartmentServe as a backup to the Sales Department CashierAssist the General Manager with various clerical duties as neededAttend meetings and trainings as scheduledPerform other duties as assignedBe friendly, professional, courteous and efficient when working with all customers and employeesWhat are the requirements for this job?High School diploma or equivalentPossess excellent written and verbal communication skillsAbility to operate a multi-line switchboardAbility to read and comprehend instructions and informationAbility to work well with the publicExciting Benefits and Perks Await You:Competitive compensation and 401k matchingEnjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGearAccess amazing deals and discounts through YouDecide, a website with offers from top providers and retailersJoin our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwideAutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.