Patient Service Representative Float

Hunterdon Health; Flemington Junction (NJ); On-site; USD 26,174 - 32,718; Full time

Benefits offered by this job

medical

dental

vision

family forming

paid time off

tuition reimbursement

retirement savings

Job summary

Hunterdon Health is seeking a Patient Service Representative to provide reception and clerical support under the supervision of the practice manager. You will handle billing, scheduling, patient communication, and HIPAA-compliant administration to ensure a positive patient experience.

responsibilities include verifying insurance, collecting payments, updating EHR, and coordinating check-in/check-out. The role requires a High School Diploma; an Associates Degree is preferred and 1-3 years in a

Qualifications

• High School Diploma or Equivalent
• Associates Degree (preferred)
• 1-3 years experience in a Medical Office (preferred)

Responsibilities

• Rev Cycle, Insurance Eligibility and Payments: Verify insurance coverage, collect patient payments, maintain accurate insurance information, and support clean billing and revenue cycle processes.
• Registration and Checkout: Greet patients, register and update patient information, obtain required documentation, and ensure accurate and complete check-in and check-out processes while maintaining confidentiality.
• Scheduling: Schedule and manage patient appointments, communicate appointment details and policies, and coordinate provider availability to support efficient clinic operations.
• Electronic Health Record: Accurately enter, update, and maintain patient demographic, insurance, and appointment information in the EHR in compliance with practice and regulatory standards.
• General Office Duties: Provide front desk administrative support, answer phones, maintain an organized work area, assist team members, and uphold customer service and office policies.

Skills

Insurance knowledge

EMR experience

Office equipment

Education

High School Diploma or Equivalent

Associates Degree

Job description

HHS Hunterdon Healthcare System Inc. , 8 Bartles Corner Road , Flemington , NJ

Full-time

M-S 7am-7pm , All Shifts

Hiring Range: $19.00 - $23.75 Hourly

Position Summary

The Patient Service Representative provides reception and clerical services under the supervision of the practice manager for patients and visitors. Responsibilities include billing, collections, referrals, scheduling, patient communication, and general administrative duties. This role ensures all interactions, whether in person or via phone, are handled courteously, efficiently, and in compliance with HIPAA and office policies. The Patient Service Representative supports patient check-in and check-out processes, maintains accurate records in the EHR, verifies insurance and collects payments, manages office supplies, and contributes to a positive patient experience through professional, friendly, and responsive service.

Primary Position Responsibilities

• Rev Cycle, Insurance Eligibility and Payments: Verify insurance coverage, collect patient payments, maintain accurate insurance information, and support clean billing and revenue cycle processes.
• Registration and Checkout: Greet patients, register and update patient information, obtain required documentation, and ensure accurate and complete check-in and check-out processes while maintaining confidentiality.
• Scheduling: Schedule and manage patient appointments, communicate appointment details and policies, and coordinate provider availability to support efficient clinic operations.
• Electronic Health Record: Accurately enter, update, and maintain patient demographic, insurance, and appointment information in the EHR in compliance with practice and regulatory standards.
• General Office Duties: Provide front desk administrative support, answer phones, maintain an organized work area, assist team members, and uphold customer service and office policies.

Qualifications

Required

High School Diploma or Equivalent

Preferred

Associates Degree

Minimum Years of Experience (Amount, Type and Variation)

Required

None

Preferred

1-3 years experience in a Medical Office

License, Registry or Certification

Required

None

Preferred

None

Knowledge, Skills and/or Abilities

Required

Preferred

Knowledge of general office equipment, knowledge of health insurance, EMR experience

Benefits

• medical
• dental
• vision
• family forming
• paid time off
• tuition reimbursement
• retirement savings

Hunterdon Health is committed to providing a competitive benefit package to our employees. Benefitofferings vary based on status and may include but not be limited to medical, dental, vision, family forming, paid time off, tuition reimbursement, and retirement savings.

The hiring range listed is the potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement. When determining an applicant’s hourly rate and/or base salary, several factors may be considered as applicable (e.g., years of relevant experience, education, internal equity, and specialty).