Receptionist - Dispatcher

A-Lumination Electric; Orlando (FL); On-site; USD 19,286 - 20,664; Full time

Benefits offered by this job

Paid holidays

Paid vacation

Job summary

A-Lumination Electric in Orlando, FL is seeking a Customer Service Representative to provide exceptional service over the phone and manage scheduling. The ideal candidate will have strong administrative and typing skills, and an understanding of permitting and scheduling programs.

Work hours are Monday to Friday, from 7:30 am to 4:30 pm. We offer competitive wages of $14.00 to $15.00 per hour, with benefits like paid holidays and vacation.

Qualifications

• Ability to answer phones.
• Experience in permitting is a plus.
• Knowledge of Excel, Service Titan, or similar scheduling program is a plus.

Responsibilities

• Provide excellent customer service over the phone.
• Pull permits for jobs when requested.
• Type proposals in a professional, efficient manner.
• Schedule appointments and dispatch calls.

Skills

Customer service

Typing skills

Administrative skills

Proficiency in English

Tools

Excel

Service Titan

Service line

Job description

Location

Orlando, FL (zip 32808)

Compensation & Benefits

Competitive wage of $14.00 to $15.00 per hour; spiffs available for booking certain jobs. Benefits include paid holidays and paid vacation.

Day-to-Day

• Provide excellent customer service over the phone.
• Pull permits for jobs when requested.
• Type proposals in a professional, efficient manner.
• Schedule appointments and dispatch calls.
• Work Monday – Friday 7:30 am – 4:30 pm.

Ideal Candidate

• Respectful – kind, positive, helpful.
• Career‑minded – looking for growth.
• Self‑motivated – initiative.
• Team player – collaborates well.
• Pride in work – quality and customer satisfaction.

Requirements

• Ability to answer phones.
• Typing skills.
• Administrative skills.
• Proficiency in English.
• Experience in permitting is a plus.
• Knowledge of Excel, Service Titan, Service line, or similar scheduling program is a plus.