Receptionist & Data Entry Specialist – Child Care Program

Children’s Home & Aid; East St. Louis, Granite City (IL, IL); On-site; USD 22,868 - 23,419; Full time

Benefits offered by this job

Medical/dental/vision insurance

PTO 3+ weeks

11 paid holidays

401(k) with match

Job summary

Brightpoint's East St. Louis office is seeking a Receptionist & Data Entry Specialist for the Child Care Assistance Program.

You will greet visitors, answer calls, and manage a fast-paced, client-focused front desk while accurately processing data in our management systems. You will maintain participant and provider records, support program staff with clerical tasks, and help provide essential services to families navigating CCAP.

Qualifications

• High school diploma or equivalent required; some college preferred.
• Prior clerical, reception, or data entry experience preferred.
• Experience serving individuals who access state services.
• Must obtain IL Gateways Registry membership within two months.
• Proficient in keyboarding and Microsoft Office.
• Strong organizational, time management, and prioritization skills.
• English reading/writing fluency required; driving is a plus.

Responsibilities

• Enter participant data into the Child Care Management System.
• Maintain provider and participant records in the database.
• Answer phone lines and direct calls; take messages.
• Sort, date, and disseminate mail.
• Type documents and proofread for accuracy.
• Update files; scan and validate CCAP documents.
• Assist staff with clerical tasks; mail forms.
• Greet visitors; manage reception area.
• Support walk-in customers with applications and questions.
• Follow IDHS CCAP policy and guidelines.
• Use CCR&R and other agency systems as required.
• Prepare statistical reports as needed.
• Document actions and communicate needs of participants and colleagues.
• Attend community outreach events occasionally.

Skills

Keyboarding

Microsoft Office

English proficiency

Organizational skills

Time management

Education

High school diploma or equivalent

Some college preferred

Tools

Child Care Management System

CCR&R System

Job description

Brightpoint's East St. Louis office is seeking a Receptionist & Data Entry Specialist for the Child Care Assistance Program.

You will greet visitors, answer calls, and manage a fast-paced, client-focused front desk while accurately processing data in our management systems. You will maintain participant and provider records, support program staff with clerical tasks, and help provide essential services to families navigating CCAP.