Receptionist & Customer Service Champion – Insurance Team

Charlescatheyjr; Chicago (IL); Hybrid; USD 45,000 - 55,000; Full time

Benefits offered by this job

401(k)

Signing bonus

Health insurance

Paid time off

Flexible schedule

Bonus based on performance

Opportunity for advancement

Competitive salary

Training & development

Job summary

Charles Cathey - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member in Chicago. You will greet customers, manage appointments, and handle inquiries while contributing to a friendly, sales-oriented service environment.

The ideal candidate has strong communication, is organized, and comfortable with sales conversations. Bilingual Spanish is preferred; experience in CRM and Microsoft Office is a plus, and a supportive team culture fosters growth.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities; comfortable with sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Sales conversations

Organization

Multitasking

Microsoft Office

CRM systems

Bilingual Spanish

Tools

CRM systems

Microsoft Office

Job description

Charles Cathey - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member in Chicago. You will greet customers, manage appointments, and handle inquiries while contributing to a friendly, sales-oriented service environment.

The ideal candidate has strong communication, is organized, and comfortable with sales conversations. Bilingual Spanish is preferred; experience in CRM and Microsoft Office is a plus, and a supportive team culture fosters growth.