Insurance Customer Support & Growth Specialist

Craig Rothstein - State Farm Agent; Elizabethtown (Lancaster County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Advancement opportunities

Training & development

401K

Salary plus commission/bonus

Paid time off

Valuable experience

Growth potential

Job summary

Craig Rothstein - State Farm Agent in the local area seeks an outgoing, customer-focused team member to join the agency. You will build relationships, deliver friendly service, and help clients with insurance and financial product needs in a community setting.

This role offers training, development, and opportunities for advancement, plus a competitive salary with potential commission. A supportive, people-oriented environment values strong communication and organizational skills.

Qualifications

• Interest in marketing products based on customer needs.
• Excellent written, verbal, and listening communication skills.
• Enthusiasm about insurance and financial products helping people manage risks.
• People-oriented and helpful demeanor.
• Strong organizational skills and attention to detail.
• Proactive in solving problems and meeting commitments.
• Dedicated to customer service and satisfaction.
• Willingness and ability to learn computer functions and software.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service for inquiries on coverage, policy changes, transfers, claims, and billing.
• Maintain a strong work ethic and commitment to success each day.

Skills

Communication skills

Customer service

Organizational skills

Detail oriented

Proactive problem solving

People-oriented

Able to learn computer functions

Multi-tasking

Tools

CRM familiarity

Job description

Craig Rothstein - State Farm Agent in the local area seeks an outgoing, customer-focused team member to join the agency. You will build relationships, deliver friendly service, and help clients with insurance and financial product needs in a community setting.

This role offers training, development, and opportunities for advancement, plus a competitive salary with potential commission. A supportive, people-oriented environment values strong communication and organizational skills.