Receptionist / Customer Service Representative

Talentify; Las Vegas (NV); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Competitive pay + bonuses

Medical, dental & vision

Wellable & EAP access

Vidal Sassoon discounts

Promotion from within

Free employee blowouts

Job summary

Drybar is seeking a receptionist to provide friendly, efficient front-desk support in a fast-paced salon environment. You will manage reservations, handle payments, and ensure a positive shop atmosphere while supporting stylists and management.

Benefits include medical, dental & vision, Wellable/EAP access, and free blowouts for employees. Competitive hourly wages start at $15 with bonuses and membership incentives; growth from within is encouraged.

Qualifications

• 1+ years in a fast-paced customer service environment.
• POS systems experience strongly preferred; salon/spa experience optional.
• Maintain a professional and brand-appropriate image.
• Organize shop flow between clients and team members.
• Serve as subject matter expert in the reservation system.
• Maximize appointments and ensure timely communication.
• Handle client payments and tips with high ethics; balance cash drawer.
• Communicate clearly with shop management.
• Demonstrate strong communication, be a self-starter and solve problems.
• Assist with shop cleanliness and support stylists when needed.
• High school diploma required.

Responsibilities

• Promote a professional and brand-appropriate image in the shop.
• Organize and execute shop flow between clients and team in a positive manner.
• Act as SME in reservation system; ensure client information is recorded accurately.
• Optimize appointments with the reservation system and communicate with team.
• Balance cash drawer at opening, during shifts, and at close.
• Maintain clear communication with management about shop operations.
• Assist with cleanliness and support stylists to improve efficiency.

Skills

Customer service

Communication

Multi-tasking

Brand image

Education

High school diploma

Tools

POS systems

Reservation system

Job description

Overview

At Drybar, our philosophy is simple: Focus on one thing and be the best at it. For us that’s blowouts. Our tagline says it all: No cuts. No color. Just blowouts.

Drybar Receptionists Also Enjoy These Perks:

• Competitive hourly wages beginning at $15.00 per hour plus retail bonuses, $100 anniversary gift and referral bonuses! AND get up to $10 for every membership you sell.
• Medical, Dental & Vision Benefits for ALL employees. Access to Wellable and EAP access!
• Complimentary access & discounts to Vidal Sassoon online membership program for continued education.
• We LOVE to promote from within! If you have what it takes, we got you covered.
• FREE BLOWOUTS for all employees!

We are looking for a receptionist who has:

• 1+years in a fast-paced, customer service environment
• Previous experience with point-of-sale systems strongly preferred. Previous salon/spa experience preferred; not required.
• Promote a professional and brand-appropriate image. Set the tone of a positive shop atmosphere by approaching the day as if hosting a party!
• Organize and execute shop flow between clients and team members in a positive manner.
• Serve as subject matter expert in reservation system; ensure client information is recorded with accuracy and timeliness.
• Optimize and maximize appointments with reservation system and ensure timely communication to team.
• Maintain highest degree of ethics when handling client payments and Stylists tips/commissions. Balance cash drawer at opening, close and shift changes.
• Maintain clear communication with shop management about overall shop operations.
• Demonstrate strong communication skills, is a self-starter and excellent problem-solving skills. Ability to multi-task with ease.
• Assist with the cleanliness of the shop; be proactive in ensuring the utmost care. Assist stylists with their needs to improve efficiency.
• Highschool Diploma required.

Legal Disclaimer

©2024 DB Franchise, LLC (“DBF”). Each Drybar® shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners’ shops are their employees, not those of DBF. Drybar® + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.