Receptionist- Customer Service- Optical Office

Pearle Vision - Chicago Eye Doctors; Chicago (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading optometry practice in Chicago is seeking an energetic associate to join their customer service team. The role includes interacting positively with patients, assisting with eyewear sales, and ensuring an excellent customer experience. Training is provided, making it accessible for motivated individuals without prior experience.

Benefits

Health and dental insurance

Employee discounts

Paid time off

401K plan

Qualifications

• Energetic and self-motivated individual.
• Excellent communication skills.
• Organized and detail-oriented.

Responsibilities

• Greet and assist patients with eyewear selections and adjustments.
• Schedule and confirm appointments, check insurance benefits.
• Enter patient information in the POS system.

Skills

Communication

Attention to detail

Customer service

Job description

Pearle Vision is seeking an enthusiastic associate to work at our fast-paced, customer service-centered location. Must be organized, self-motivated, energetic, possess excellent communication skills, and have good attention to detail.

• Positive interactions with patients
• Greet patients immediately and with enthusiasm
• Answer phones using appropriate script
• Schedule & confirm appointments
• Check insurance benefits
• Guide patients to appropriate areas
• Enter information in POS system
• Assist patients with eyewear adjustments
• Assist patients with eyewear selection
• Eyewear sales

Experience is not necessary.

Will train the right individual. Accepting both full-time and part-time applicants.

Benefits include health and dental insurance, incentives, employee discounts, paid time off, and a 401K plan.

This position offers the opportunity to develop valuable customer service and healthcare industry skills.