Receptionist, Customer Service Associate

Lutheran SeniorLife; Northern (KY); Hybrid; USD 21,000 - 26,000; Part time

Benefits offered by this job

Competitive wages

Paid time off

Retirement plan

Tuition reimbursement

Job summary

Lutheran SeniorLife's St. John Community in Mars, PA is seeking a Receptionist/Customer Service Associate. Part-time shifts: Mon, Thu, Fri 4:00 p.m.–8:00 p.m.; Sat-Sun 9:00 a.m.–2:00 p.m. The role supports reception, customer service and clerical tasks with a focus on friendly, efficient interactions.

Qualifications include a high school diploma or GED and at least 1 year of related experience, plus proficiency with Word and Excel. Benefits and opportunities accompany the role.

Qualifications

• High school diploma or GED required.
• At least 1 year related experience and/or training.
• Basic computer skills including Word and Excel.

Responsibilities

• Support reception, customer service and clerical needs at the center.
• Handle telephone operations and positive communication with visitors.
• Adhere to safety and confidentiality policies and procedures.

Skills

Customer service

Telephone operations

Computer literacy

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Job description

Overview

Receptionist, Customer Service Associate

St. John Community located in Mars, PA.

Receptionist, Customer Service Associate rates start at $15.00/hour.

Part-time; Monday, Thursday & Friday: 4:00 p.m to 8:00 p.m.; Saturday & Sunday: 9:00 a.m. to 2:00 p.m.

Lutheran SeniorLife provides a comprehensive array of community based health and social service programs throughout western Pennsylvania.

Our services include LIFE (Living Independence for the Elderly); skilled nursing, home health; personal care; adoption & foster care; assisted living; adult day services; memory care; hospice; palliative care; residential living; affordable housing; home safety monitoring; Meals on Wheels; rehabilitation services and private duty.

St. John Community allows older adults to move through a continuum of care from residential living to skilled nursing, depending on the need. When you provide care for older adults, you’re helping families keep the people they love healthy, happy and safe. We encourage job growth and advancement opportunities while providing flexibility to meet your individual needs.

The Receptionist, Customer Service Associate is responsible for supporting reception, customer service, and clerical needs of the center. This shall include all duties related to
job tasks as assigned by the manager and includes positive communication/interaction (problem solving) and telephone operations. Adheres to company’s administrative and departmental policies and procedures including but not limited to safety and confidentiality.

Qualifications

Receptionist, Customer Service Associate qualifications include:

• High school diploma or general education degree (GED)
• One year related experience and/or training.
• Working knowledge of computers, Microsoft Word and Excel required.

Benefits

Lutheran SeniorLife offers a variety of benefits to employees and their families, as applicable, including but not limited to:
*based on employment status*

• Competitive Wages, Hiring Incentives, Generous Paid Time Off, Bereavement Leave & Paid Holidays
• Individual Coverage Health Reimbursement Arrangement (ICHRA) health benefits solution. ICHRA provides larger flexibility and customization in medical plan options while still providing the tax benefits of a group plan.
• Dental, Vision, Life Insurance, and Long-Term Disability plans.
• Voluntary Suite of Benefits Available at Low Group Rates, including Short-Term Disability, Critical Illness, Hospital Indemnity, Accident Insurance, Identity Theft Protection, Legal Services, Pet Insurance, and Additional Life Insurance Options
• Employer-sponsored child care benefits.
• Immediate eligibility to participate in the employer-sponsored retirement savings plan
• FSA availability, depending on the individual health plan selected
• Total Wellness and WorkLife Balance resources, discounts, programs
• Tuition Reimbursement and Mileage Reimbursement for Eligible Employees
• Career Success - coaching, training, internships and recognition program

Lutheran SeniorLife and its affiliates are equal opportunity employers.