RECEPTIONIST/CUSTOMER SERVICE

Halleen West; North Olmsted (OH); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Flexible scheduling

5-day work week

Service discounts

Car washes

Free lunches

Job summary

Halleen West in North Olmsted, OH seeks an entry-level, part-time desk-based team member with a passion for outstanding customer service and strong communication skills. This is an evening- and weekend-friendly position in a fast-paced environment. You will greet customers by phone, provide basic information, and help schedule service appointments while supporting other departments as needed, embodying a team-first attitude.

Qualifications

• Excellent communication and organizational skills.
• Comfortable in answering and making phone calls.
• Experience using Microsoft Office suite.
• Able to work evenings and weekends.
• Ability to work effectively with customers, vendors and employees while handling multiple tasks simultaneously.

Responsibilities

• Greet customers in a professional manner on the phone
• Provide basic information to callers who have general inquiries
• Handle customer complaints with integrity and poise
• Handle the scheduling of service appointments
• Provide assistance with other departments as needed
• Ability to multi-task

Skills

Phone etiquette

Customer service

Communication

Multitasking

Team player

Tools

Microsoft Office

Job description

Job Details

Location: OLMSTED - NORTH OLMSTED, OH 44070

Position Type: Part Time

Position Summary

We’re searching for a high energy individual with a real passion for outstanding customer service and excellent communicative skills to work in a dynamic, fast-paced environment. This is an entry level, part-time desk-based position and encourages a team first attitude by taking responsibility of additional work as necessary.

Responsibilities

• Greet customers in a professional manner on the phone
• Provide basic information to callers who have general inquiries
• Handle customer complaints with integrity and poise
• Handle the scheduling of service appointments
• Provide assistance with other departments as needed
• Ability to multi-task

Qualifications

• Excellent communication and organizational skills
• Comfortable in answering and making phone calls
• Experience using Microsoft Office suite
• Able to work evenings and weekends
• Ability to work effectively with customers, vendors and employees while handling multiple tasks simultaneously

Benefits

• Flexible scheduling
• 5-day work week
• Service department discounts
• Free employee car washes
• Free lunches