Adamkase, a leading State Farm agency located in Phoenix, is looking for a full-time Customer Service Representative. The role involves greeting customers, managing appointments, and handling inquiries. Ideal candidates have experience in customer service, strong communication skills, and are comfortable with basic computer tasks. The position offers a competitive salary between $55,000 to $75,000 per year, flexible work schedules, health insurance, and opportunities for advancement in a supportive team environment.
Qualifications
Previous experience in a receptionist or customer service role.
Responsibilities
Greet customers warmly and direct them to team members.
Manage appointment scheduling and office communications.
Assist in handling inquiries and maintaining customer records.
Engage in conversations with customers to offer insurance options.
Provide excellent customer service and follow up on needs.
Support the team with administrative tasks.
Skills
Strong communication and interpersonal skills
Excellent organizational skills
Multitasking abilities
Comfortable engaging in sales conversations
Basic computer skills (Microsoft Office, CRM)
Job description
Adamkase, a leading State Farm agency located in Phoenix, is looking for a full-time Customer Service Representative. The role involves greeting customers, managing appointments, and handling inquiries. Ideal candidates have experience in customer service, strong communication skills, and are comfortable with basic computer tasks. The position offers a competitive salary between $55,000 to $75,000 per year, flexible work schedules, health insurance, and opportunities for advancement in a supportive team environment.