Receptionist - State Farm Agent Team Member

Adamkase; Phoenix (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Adamkase, a leading State Farm agency located in Phoenix, is looking for a full-time Customer Service Representative. The role involves greeting customers, managing appointments, and handling inquiries. Ideal candidates have experience in customer service, strong communication skills, and are comfortable with basic computer tasks. The position offers a competitive salary between $55,000 to $75,000 per year, flexible work schedules, health insurance, and opportunities for advancement in a supportive team environment.

Qualifications

• Previous experience in a receptionist or customer service role.

Responsibilities

• Greet customers warmly and direct them to team members.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage in conversations with customers to offer insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks.

Skills

Strong communication and interpersonal skills

Excellent organizational skills

Multitasking abilities

Comfortable engaging in sales conversations

Basic computer skills (Microsoft Office, CRM)

Job description

Full Time in Phoenix – AZ

Join Adam Kase's leading State Farm agency. The agency opened in 2018 and is a close-knit team of four built on experience, support, and strong relationships. We offer flexible work schedules, health benefits, licensing cost reimbursement, a welcoming office environment with free coffee and snacks, and a culture that emphasizes growth, integrity, and coachability.

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Compensation

$55,000.00 – $75,000.00 per year

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.