Customer Experience Specialist — Flexible Schedule & Growth

Richardsanchez; Flagstaff (AZ); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

An independent insurance agency in Flagstaff, AZ is seeking a Customer Relations Representative - State Farm Agent Team Member to enhance exceptional client experiences and support community needs. The ideal candidate should have strong communication and problem-solving skills, with a preference for those having customer service experience. Compensation is competitive and comes with various benefits, including health insurance and a flexible schedule.

Qualifications

• Experience in customer service is preferred.
• Must possess strong communication and problem-solving skills.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Strong communication skills

Problem-solving skills

Customer service experience

Ability to handle high-stress situations

Job description

An independent insurance agency in Flagstaff, AZ is seeking a Customer Relations Representative - State Farm Agent Team Member to enhance exceptional client experiences and support community needs. The ideal candidate should have strong communication and problem-solving skills, with a preference for those having customer service experience. Compensation is competitive and comes with various benefits, including health insurance and a flexible schedule.