Receptionist & Customer Care Associate (Insurance)

State Farm; Davenport (FL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Mara Geraghty - State Farm Agent is seeking a Receptionist to join their team in Davenport, FL. You will greet clients, manage calls and scheduling, and support daily office operations while identifying opportunities to discuss insurance options.

Ideal candidates have prior receptionist or customer service experience, solid communication skills, and comfort with sales conversations. Proficiency with MS Office and CRM systems is preferred, with potential for advancement.

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM.

Responsibilities

• Greet customers in person and over the phone, directing them appropriately.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with customers to identify insurance opportunities.
• Provide excellent customer service and follow up on needs.
• Support team with administrative tasks and projects.

Job description

Mara Geraghty - State Farm Agent is seeking a Receptionist to join their team in Davenport, FL. You will greet clients, manage calls and scheduling, and support daily office operations while identifying opportunities to discuss insurance options.

Ideal candidates have prior receptionist or customer service experience, solid communication skills, and comfort with sales conversations. Proficiency with MS Office and CRM systems is preferred, with potential for advancement.