Receptionist - State Farm Agent Team Member

Talentify; Lakeland (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

License Reimbursement

Simple IRA

Bonus based on performance

Health insurance

Paid time off

Training & development

Flexible schedule

Opportunity for advancement

Competitive salary

Job summary

State Farm is seeking a Receptionist to join a State Farm Agent team in Lakeland, FL. The role focuses on welcoming customers, scheduling appointments, and managing inquiries while maintaining customer records with care, accuracy, and a positive, service-minded approach.

The ideal candidate is organized, detail-oriented, and comfortable discussing insurance options with customers. Florida 215 licensure is required to perform duties and grow within the agency.

Qualifications

• Experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.
• Florida 215 license is required.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with prospective and existing customers to identify opportunities for insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Job description

Benefits:

• License Reimbursement
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

Keith Hargrove - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Florida 215 license (required).