Receptionist - Clinic

LifePoint Health; Lawrenceburg (TN); On-site; USD 28,000 - 38,000; Full time

Job summary

A leading healthcare provider is seeking a Receptionist for its clinic in Lawrenceburg. The role includes managing patient registrations, handling billing information, and interacting with patients to ensure proper admission processes are followed. Ideal candidates will possess critical thinking skills and a high school diploma, and be capable of working in a fast-paced environment.

Responsibilities

• Ensures demographic and billing information is entered accurately.
• Communicates with staff regarding patient admissions.
• Verifies insurance benefits and processes payments.

Skills

Critical thinking

Decisive judgment

Ability to work with minimal supervision

Stress management

Education

High school diploma or equivalent

Job description

06450 Receptionist-Clinic STRHS-Lawrenceburg Job Description 3.31.2017

Job Summary

Performs receptionist, registration, and clerical duties associated with direct and scheduled patient admissions.

Reports to

Practice Office Manager

FLSA

Non-exempt

Essential Functions

• Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.
• Distributes and explains forms, documents, and educational handouts to patients or family members.
• Meets with patient or patient's caregiver before office visit to exchange necessary information and documentation.
• Provides explanation of process and addresses concerns and questions.
• Communicates with admitting physician's office, nursing unit staff, and/or other appropriate personnel regarding admission to exchange necessary information and determine placement.
• Verifies insurance benefits and obtains precertification/authorization as necessary.
• Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow-up.

Nonessential Functions

• Performs other duties as assigned.
• Attends and participates in staff meetings, in-service, projects, and committees as assigned.
• Adheres to and supports policies and procedures of the STRHS.
• Works scheduled shifts including overtime, when necessary.
• Accepts all call schedules as directed.
• Maintains a neat and professional appearance in compliance with the existing dress code.

Organizational Expectations

• Compliance with the STRH - Lawrenceburg Standards of Performance is required.
• Compliance with Dress Code Standards.
• Should this job description be filled by a PRN employee, they will be subject to the requirements of that position.

Job Requirements

Minimum Education

High school diploma or equivalent (required)

Required Skills

Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

Licenses

Equal opportunity and affirmative action employers are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran.