Receptionist & Client Services Coordinator

Colliers; New York (NY); On-site; USD 65,000 - 70,000; Full time

Job summary

A leading real estate company is seeking an Administrative Support professional in New York City. The role involves providing exceptional client service, managing reception duties, and assisting brokers with various administrative tasks. Ideal candidates will have a strong customer service focus, excellent organization skills, and at least two years of relevant experience in a fast-paced environment.

Qualifications

• 2-3 years of administrative support experience in real estate or related fields.
• Proficient in MS Office applications and excellent written communication.
• Prior reception or hospitality experience is a plus.

Responsibilities

• Greet clients and manage calls, providing a welcoming atmosphere.
• Support brokers with administrative tasks like scheduling and documentation.
• Maintain an organized reception area and coordinate client meetings.

Skills

Organizational skills

Attention to detail

Customer service orientation

Communication skills

Tools

MS Word

Excel

PowerPoint

Job description

Make your next move an expert one.

At Colliers it’s not our success that sets us apart, it’s how we achieve it. Our people are passionate, take ownership and always do what’s right for our clients, people and communities.

Why Colliers?

Our enterprising environment needs your expertise to facilitate Colliers’ continued growth as an industry leader. Our nimble, decentralized culture can provide you with a wealth of opportunities to learn about our business and quickly gain experience to accelerate your career.

About You
Strong client relationships are important to you. You enjoy playing a central role in customer care by bringing superior organizational skills, attention to detail, and a positive attitude to everything you do. You are effectively the “director of first impressions” for employees, clients and other guests that come to the office each day, and as such, you are an ambassador of the firm and its brand. You use your relationship building skills to provide a high level of service excellence and hospitality to everybody who passes through the office. You are a key player in the overall team’s success through your administrative and client services support skills. Your experience includes delivering excellent customer service in a fast-paced environment to internal and external clients. You’re highly organized and have a keen eye for details, ensuring a high standard of quality in everything you do. You bring a customer service-oriented attitude and thrive in a deadline-driven environment. You’re flexible and love variety in your work and in an environment where no two days are the same.

In this role, you will…

• Greet and welcome clients and visitors with professionalism and warmth.

• Manage incoming calls and direct them to the appropriate person or department.

• Maintain a tidy and organized reception area.

• Coordinate scheduling and setup for client meetings and events, helping to ensure all equipment and supplies are available.

• Support a team of commercial real estate brokers through processing executed lease/amendment paperwork, creating vouchers, collecting pertinent documentation, sending tenant/property eblasts, creating market surveys, printing tour books, scheduling tenant tours, creating and formatting proposals, presentations, correspondence, and processing expense reports.

What you’ll bring

• At least 2-3 years of administrative support services experience in commercial real estate or related professional services industry.

• Proficient in MS Word, Excel, PowerPoint.

• Excellent communications skills, both oral and written.

• Excellent organizational and prioritization skills.

• Prior skills/experience in a reception or similar hospitality role a plus.

Pursuant to the laws regarding job postings where the position is located in, Colliers is disclosing the following information:

Area/Location Specific: New York City, NY (Onsite)

Approximate Salary Range for this Role: $65,000 to $70,000

Our salary ranges are determined by role, level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

#LI-SD1

#LI-Onsite

Make your next move an expert one and join us as we lead the industry into the future.

Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas.

Direct applicants only please, no agencies.

Colliers respects diversity and is an equal opportunity employer. No employee or applicant for employment will be discriminated against on the basis of any actual or perceived membership in any protected category including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact [e-mail] for assistance.