Receptionist & Client Care Specialist (Insurance)

Venkataraman Viswanathan - State Farm Agent; Austin (TX); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Licensing paid

Bonus on performance

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Venkataraman Viswanathan - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join a newly building team in Austin. The ideal candidate will be highly organized, customer-focused, and capable of handling front-desk duties while identifying opportunities to discuss insurance options with clients.

The role offers a flexible schedule and opportunities for advancement within a growing agency, with licensing paid by the agency and performance-based bonuses.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations within insurance options.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Organizational skills

Education

High School Diploma

Tools

Microsoft Office

CRM systems

Job description

Venkataraman Viswanathan - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join a newly building team in Austin. The ideal candidate will be highly organized, customer-focused, and capable of handling front-desk duties while identifying opportunities to discuss insurance options with clients.

The role offers a flexible schedule and opportunities for advancement within a growing agency, with licensing paid by the agency and performance-based bonuses.