Receptionist & Client Care Specialist – Growth Opportunities

Austin Harrelson - State Farm Agent; Tupelo (MS); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Austin Harrelson - State Farm Agent is seeking a motivated Receptionist - State Farm Agent Team Member to join a high-energy, people-focused office in Tupelo, MS. The role centers on delivering excellent service while supporting daily office operations.

You will greet customers, manage scheduling, handle inquiries, and maintain records, while also engaging in conversations to identify opportunities to offer insurance options and growth.

Qualifications

• Previous experience in receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication skills

Customer service

Organizational skills

Sales conversations

Multitasking

Tools

CRM systems

Microsoft Office

Job description

Austin Harrelson - State Farm Agent is seeking a motivated Receptionist - State Farm Agent Team Member to join a high-energy, people-focused office in Tupelo, MS. The role centers on delivering excellent service while supporting daily office operations.

You will greet customers, manage scheduling, handle inquiries, and maintain records, while also engaging in conversations to identify opportunities to offer insurance options and growth.