Receptionist - State Farm Agent Team Member

Willpoolesf; Oxford (MS); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Health insurance

Paid time off

Training & development

Opportunity for advancement

Job summary

An insurance agency in Oxford, MS is seeking a Receptionist - State Farm Agent Team Member to provide excellent customer service. The ideal candidate should be organized and detail-oriented, with previous experience in reception or customer service. Responsibilities include greeting customers, managing appointments, and supporting team tasks. Competitive salary ranges from $40,000 to $50,000, with numerous benefits offered. Join a supportive team environment where you can learn and grow.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable engaging in sales conversations.

Responsibilities

• Greet customers warmly and direct them appropriately.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with customers about insurance options.
• Provide excellent customer service and follow up.

Skills

Communication skills

Interpersonal skills

Organizational abilities

Multitasking abilities

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Receptionist - State Farm Agent Team Member

Full Time in Oxford - MS

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION

Will Poole - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $40,000.00 - $50,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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