Receptionist & Client Care Specialist - Growth Focus

Singleton Ins and Fin Svcs Inc; Fresno (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Competitive salary

Flexible schedule

Job summary

Jeff Singleton II - State Farm Agent in Fresno, CA is seeking a receptionist to join the team as a Receptionist - State Farm Agent Team Member. The role focuses on greeting customers, handling calls, scheduling appointments, and maintaining records.

You’ll work in a fast-paced, supportive environment with opportunities for advancement and a comprehensive benefits package including health insurance, 401(k), and a performance bonus. A coachable, customer‑focused attitude is essential.

Qualifications

• Previous experience in receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and on the phone.
• Manage appointments and office communications.
• Handle inquiries and maintain customer records.
• Engage with customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Sales conversations

MS Office & CRM

Tools

CRM systems

Microsoft Office

Job description

Jeff Singleton II - State Farm Agent in Fresno, CA is seeking a receptionist to join the team as a Receptionist - State Farm Agent Team Member. The role focuses on greeting customers, handling calls, scheduling appointments, and maintaining records.

You’ll work in a fast-paced, supportive environment with opportunities for advancement and a comprehensive benefits package including health insurance, 401(k), and a performance bonus. A coachable, customer‑focused attitude is essential.