Receptionist & Client Care Specialist (Flexible Schedule)

Jesse Jones - State Farm Agent; Lancaster (OH); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Jesse Jones - State Farm Agent in Lancaster, OH is seeking a Receptionist - State Farm Agent Team Member to greet customers, manage appointments, and support day-to-day office operations with a friendly, professional demeanor.

The ideal candidate has prior receptionist or customer service experience, strong communication and organizational skills, comfort with sales conversations, and basic computer skills including Microsoft Office and CRM systems.

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Jesse Jones - State Farm Agent in Lancaster, OH is seeking a Receptionist - State Farm Agent Team Member to greet customers, manage appointments, and support day-to-day office operations with a friendly, professional demeanor.

The ideal candidate has prior receptionist or customer service experience, strong communication and organizational skills, comfort with sales conversations, and basic computer skills including Microsoft Office and CRM systems.