Receptionist - State Farm Agent Team Member

Jessemcarthur; Corona (CA); On-site; USD 35,000 - 45,000; Full time

Job summary

Jessemcarthur, a leading State Farm Agency in Corona, California, is seeking a Receptionist - State Farm Agent Team Member to enhance their team. The ideal candidate will possess strong organizational skills and be dedicated to delivering exceptional customer service in a dynamic work environment.

This role involves greeting customers, managing appointments, and assisting with sales conversations while supporting the team with various administrative tasks.

Qualifications

• Previous experience in a receptionist or customer service role.
• Exceptional communication and interpersonal skills are crucial.
• Strong organizational skills and ability to multitask.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Engage with customers to offer insurance options.

Skills

Communication and interpersonal skills

Organizational and multitasking abilities

Customer service experience

Basic computer skills

Sales conversation engagement

Tools

Microsoft Office

CRM systems

Job description

Role Description

Jesse McArthur - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.