Receptionist & Client Care Specialist (Flexible Hours)

Timothy Shaw - State Farm Agent; Sarasota (FL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Paid time off

Training & development

Opportunity for advancement

Job summary

Timothy Shaw - State Farm Agent is seeking a friendly, organized Receptionist to join our Sarasota office. You will greet clients, answer calls, schedule appointments, and manage records while supporting team initiatives.

Ideal candidates bring prior reception or customer service experience, strong communication, and a collaborative, sales-friendly attitude. This role emphasizes service, growth, and a positive community presence within a busy insurance agency.

Qualifications

• Previous experience in a receptionist or customer service role.
• Clear communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Reception experience

Customer service

Organization

Multitasking

Tools

CRM systems

Job description

Timothy Shaw - State Farm Agent is seeking a friendly, organized Receptionist to join our Sarasota office. You will greet clients, answer calls, schedule appointments, and manage records while supporting team initiatives.

Ideal candidates bring prior reception or customer service experience, strong communication, and a collaborative, sales-friendly attitude. This role emphasizes service, growth, and a positive community presence within a busy insurance agency.