ADMISSIONS FACILITATOR Weekend Days

CP07 Carilion Services Inc; Roanoke (VA); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental & Vision Benefits

Pension Plan

Paid Time Off

Onsite fitness facilities

Education and training

Wellness programs

Job summary

Carilion Clinic is seeking an Admissions Facilitator for weekend days to support patient placement and front desk operations in Roanoke.

You will handle multi-line calls, coordinate with Transfer Center, and use EPIC and related systems to ensure timely admissions and accurate data entry. Strong communication and teamwork are essential, with a weekend Fri-Sun 7a-7p shift.

Qualifications

• Education: High school graduate or equivalent required.
• Experience: Medical, clerical, unit, or EMS experience in an acute care facility preferred.
• Typing and/or keyboarding proficiency required.

Responsibilities

• Facilitate patient placement with Transfer Center and Unit staff.
• Operate multi-line phone system and manage front office workflow.
• Update patient information in the clinical information system and billing codes.
• Utilize EPIC, BedBoards, email Outlook, and WebXChange for daily tasks.

Skills

Communication

Phone etiquette

Customer service

Team player

Typing

Education

High school diploma

Tools

EPIC

BedBoards

Outlook

WebXChange

Job description

Employment Status: Full time

Shift: Weekends Only (United States of America)

Facility: 2017 S Jefferson St - Roanoke

Requisition Number: R162832

ADMISSIONS FACILITATOR Weekend Days (Open)

How You’ll Help Transform Healthcare:

Communicates and collaborates with appropriate disciplines to facilitate efficient and timely assignments using defined policies and procedures to assure quality patient care and customer service. Accountable for performing job responsibilities including multi-line phones and office workflow functions vital to the effective and efficient functioning of the department. Collaborates with Transfer Center staff and Unit staff to place patients in the most appropriate nursing units based on patient needs, age, diagnosis and established unit criteria Establishes, maintains, and promotes positive, customer service focused, and professional communication with all those served. Utilizes effective communication skills. Demonstrates excellent telephone etiquette and interpersonal skills. Receives and screens incoming calls via multi-line phone system. Routes calls to appropriate individuals and takes messages accurately. Operates specialized software and computer systems are used in patient placement. Will use company e-mail. Maintains knowledge of current computer programs and functions. Coordinates multiple computer programs and functions on a continuous basis. Performs all computer functions as required in a timely and accurate manner. Problem solves and multitasks on a consistent basis in order to place patients in a timely and efficient manner. Able to prioritize and shift from one function to another with short notice. Maintains thorough knowledge of clinical information system(s) for patient case entry and update, and reporting functions. Maintains competence through continuing education, in-services, and attends staff meetings. Performs other tasks related to the front office workflow and participates in special department projects as assigned by the Site Manager/Director. Maintains an overall awareness of bed availability, total discharges, total admissions and patient flow in order to appropriately and effectively assign patients. Maintains thorough knowledge of medical terminology, medical diagnoses and procedural terms in order to appropriately and effectively place patients. Prioritizes and performs clerical duties maintain basic office equipment and workflow functions as applicable to the worksite: processes mail, faxes documents; maintains multi-line phone system/switchboard; perform data entry, word processing, and spreadsheet functions; runs reports; and other duties as assigned by the Site Manager/Director. Assists staff in problem solving with various computer systems and functions; EPIC, BedBoards, email outlook, WebXChange. Is responsible for correctly updating patient information regarding admission status and level of care. Makes changes/adjustments in "patient type" to ensure proper coding for billing purposes. Works in conjunction with and under the direction of Transfer Center Connect Staff.

Weekend Fri-Sun 7a-7p

What We Require:

• Education: High school graduate or equivalent required.
• Experience: Medical, clerical, unit, or EMS experience in an acute care facility preferred.
• Other Minimum Qualifications: Must demonstrate effective interpersonal and communication skills. Acts as team player, is customer focused and has demonstrated problem-solving skills. Typing and/or keyboarding proficiency required.

This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

Compensation Range:

Compensation Range: $15.00 - $21.07 Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits or pension plan.

Benefits, Pay and Well-being at Carilion Clinic

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Personify Health
• Discounts on childcare
• Continued education and training

In our workplace, we're devoted to the success of our employees. No matter where you are in your career, we will help you continue to learn, grow, and share your knowledge with others.

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace.

For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies

Join an organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, fully dedicated, and forever curious. Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, and multi-specialty physician practices spanning southwestern Virginia. Join us and begin your career in a place where every day is a new adventure of creating the future of health care.