Receptionist/Clerical Assistant-WRSA, SC1RECEPTLRC (FA26)

College of DuPage; United States; On-site; USD 17,047 - 24,280; Part time

Job summary

College of DuPage is seeking a Receptionist/Clerical Assistant-WRSA, SC1RECEPTLRC (FA26) to support desk reception, scheduling, and office tasks for students.

Hours are up to 20 hours per week, with some evenings and weekends. Pay rate is $15.00 per hour for this student role; Federal Work Study eligibility may apply.

Qualifications

• Must be enrolled in at least 6 credit hours for Fall/Spring semester or 1 credit hour for Summer semester.
• Cumulative GPA of 2.0 or above; first-semester students exempt from GPA requirement.
• If eligible for Federal Work Study, hired as a Federal Work Study employee to utilize funds.
• Strong customer service skills required.
• Good communication skills required.
• Detail oriented with an energetic and positive attitude.
• Must be dependable and punctual.
• Computer knowledge with keyboarding skills required.
• Knowledge of Word and Excel programs required.

Responsibilities

• Provide WRSA desk customer service by greeting students, answering calls, taking messages and notifying coaches when an appointment arrives.
• Schedule appointments and register students.
• Instruct students to use the appointment software.
• Monitor WRSA email account and student activity in the WRSA.
• Be knowledgeable about WRSA, Learning Commons and Library resources.
• Alphabetize and file paperwork.
• Assist staff with projects.
• Distribute flyers and brochures to other college departments as requested.
• Direct students to various Learning Commons departments and departments throughout the college.
• Clean WRSA work areas and restock supplies as needed.
• Other duties as assigned.

Skills

Customer service

Communication

Detail oriented

Dependable

Punctual

Keyboarding

Word

Excel

Education

High school diploma or equivalent

Enrollment in credit hours per semester

GPA 2.0+

Tools

Word

Excel

Job description

Receptionist/Clerical Assistant-WRSA, SC1RECEPTLRC (FA26)

Student Worker Eligibility:

• Must be enrolled in at least 6 credit hours for Fall/Spring semester or 1 credit hour for Summer semester.
• Cumulative GPA of 2.0 or above. If a first semester student, GPA requirement is waived.
• If a Student qualifies for Federal Work Study, the Student will be hired as a Federal Work Study employee to utilize these funds.

Primary Duties and Responsibilities

• Provide WRSA desk customer service by greeting students, answering calls, taking messages and notifying coaches when an appointment arrives.
• Schedule appointments and register students.
• Instruct students to use the appointment software.
• Monitor WRSA email account and student activity in the WRSA.
• Be knowledgeable about WRSA, Learning Commons and Library resources.
• Alphabetize and file paperwork.
• Assist staff with projects.
• Distribute flyers and brochures to other college departments as requested.
• Direct students to various Learning Commons departments and departments throughout the college.
• Clean WRSA work areas and restock supplies as needed.
• Other duties as assigned.

Qualifications

• Education
  • High school diploma or equivalent.
  • Must be enrolled in at least 6 credit hours for Fall/Spring semester or 1 credit hour for Summer semester.
  • Cumulative GPA of 2.0 or above.
  • If a first semester student, GPA requirement is waived.
  • If a Student qualifies for Federal Work Study, the Student will be hired as a Federal Work Study employee to utilize these funds.
• Experience
  • Strong customer service skills required.
  • Good communication skills required.
  • Detail oriented with an energetic and positive attitude required.
  • Must be dependable and punctual required.
  • Computer knowledge with keyboarding skills required.
  • Knowledge of Word and Excel programs required.
• Licenses and Certifications
• COD Training
  • Compliance Training

Working Conditions

• Hours: Up to 20 hours per week, some evening and weekend hours required.
• Copy machine, fax, computer, scanner, phone.
• This student position does not require pre-employment testing.

Pay Rate

Student Rate 1 - $15.00 per hour

Equal Opportunity Employment

College of DuPage is an equal opportunity employer. The College of DuPage is committed to recruiting and retaining high performing talent to our institution, continuing our tradition of excellence. We encourage all people across the broad spectrum of those communities we serve to explore and apply for positions at COD for which they believe they are qualified.

College of DuPage does not discriminate against individuals in employment opportunities, programs and/or activities on the basis of race, color, religion, gender, sexual orientation, age, national origin, ancestry, veterans' status, marital status, disability, military status, unfavorable discharge from military service, or on any other basis protected by law.