Receptionist-Cashier

Krieger Ford; Columbus (OH); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401K with employer matching

Paid time off

Employee vehicle purchase program

Family owned and operated

Long term job security

Health and wellness coaching

Discounts on products and services

Job summary

Krieger Ford is seeking a motivated Receptionist/Cashier in Columbus, OH. The role combines front-desk reception with cashier responsibilities to support the dealership's customer service goals.

The position requires answering a multi-line phone system, directing calls, and maintaining the daily sales schedule and company directory. Saturday availability is required. Experience with CDK and ADP is a plus.

Qualifications

• High school diploma or the equivalent preferred.
• One year of reception experience in a retail facility is desirable.

Responsibilities

• Answering a multi-line phone system with a friendly and welcoming demeanor.
• Transferring calls to the appropriate person/department.
• Taking messages to relevant departments when calls ring back.
• Creation and distribution of the daily sales schedule and company directory.
• Provide friendly customer service while cashing out service, parts and body shop customers using CDK software.
• Handle both the cash drawer and credit card machine with accuracy.
• Pre-invoice and close service repair orders.
• Handling customer refunds.
• Receipting car deals.
• Balancing both credit card settlements and cash drawer.

Skills

Multi-tasking

Attention to detail

Communication skills

Punctuality

Professional appearance

Effective communication

ADP/CDK knowledge

Microsoft Office

Education

High school diploma or equivalent

Tools

CDK software

ADP payroll

Microsoft Office

Job description

Receptionist/Cashier

Krieger Ford is looking for a motivated individual to fill our Receptionist/Cashier position. The receptionist is responsible for answering a multi-line phone system with a positive, friendly and welcoming demeanor, in line with the dealership’s vision and values on customer service.

The main purposes of our receptionist is to respond courteously to our customer’s requests, maintain our daily sales schedule and phone directory, and play a crucial part in the general running of our cashier desk.

Responsibilities:

***Must be able to worksome Saturdays***

Receptionist:

• Answering a multi-line phone system with a friendly and welcoming demeanor
• Transferring calls to the appropriate person/department
• Taking messages to the relevant departments when calls ring back
• Responsible for the creation and distribution of the daily sales schedule and company directory

Cashier:

• Provide friendly customer service while cashing out service, parts and body shop customers using CDK software.
• Handle both the cash drawer and credit card machine with accuracy
• Pre-invoice and close service repair orders
• Handling customer refunds
• Receipting car deals
• Balancing both credit card settlements and cash drawer

Qualifications

• Ability to multi-task
• Has great attention to detail
• Excellentlistening/communicationskills, outgoing and positive personality
• Punctual nature and ability to handle schedule flexibility and dynamic work environment
• Professional appearance and eager to improve on all aspects
• Capable of effective communication
• Knowledge/Experienceof ADP/CDK is a plus
• Experience with Microsoft Office is a plus

Education and Experience:

• High school diploma or the equivalent, preferred.
• One year of reception experience in a retail facility is desirable.

What We Offer

• Medical, Dental, and Vision Insurance
• 401KPlan with employer matching up to 3.5%
• Paid time off and vacation
• Growth opportunities
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Health and Wellness Coaching
• Discounts on products and services

Who We Are

KriegerFord is a locally-owned, family-operated Ford dealership serving Central Ohio for over 50 years. At Krieger Ford, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals for their hard work and dedication. Our dealership works as a team, and we strive to be the best for our customers.

Every employee at Krieger Ford is absolutely critical to its success and we are always looking forbright, driven, and energetic professionals to add to our world-class team.Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.