Cashier/Receptionist

Koeppel Mazda; New York (NY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401K Plan

Paid time off and vacation

Short/Long Term Disability

Growth opportunities

Paid Training

Employee vehicle purchase plans

Family-owned and operated

Discounts on products and services

Job summary

Koeppel Auto Group in New York is seeking a friendly, professional cashier/receptionist to support the service department. You will greet customers, direct them to the right team, handle payments, and maintain accurate paperwork.

This role emphasizes teamwork with service and parts, clear communication, and a positive attitude. We offer comprehensive benefits, on-site training, and opportunities to grow with our family-owned dealership.

Qualifications

• High school diploma or equivalent required.
• Previous cashier, receptionist, or customer service experience preferred.
• Strong communication and interpersonal skills.
• Basic math and computer skills, including proficiency with MS Office and dealership software (CDK, Reynolds & Reynolds, or similar).
• Ability to work in a fast-paced environment while maintaining accuracy and attention to detail.
• Professional appearance and positive attitude.

Responsibilities

• Work cooperatively with the service and parts teams.
• Direct customers to the correct department and notify the appropriate person that a customer is waiting.
• Communicate with callers and visitors in a professional, friendly, and efficient manner.
• Answer incoming calls and assist with service appointment inquiries.
• Handle customer concerns or direct them to the appropriate service personnel.
• Accurately calculate and collect payments for service repairs, including cash and credit card.
• Reconcile daily transactions and prepare end-of-day reports.
• Review final repair orders for accuracy and ensure proper documentation is completed.
• Assist service advisors with filing, paperwork, and administrative tasks.
• Maintain an organized and clean cashier workspace.
• Uphold dealership policies and procedures, maintaining a high level of customer satisfaction.
• Other duties as assigned.

Skills

Communication

Interpersonal skills

Attention to detail

Math skills

Customer service

Education

High school diploma or equivalent

Tools

CDK

Reynolds & Reynolds

MS Office

Job description

Koeppel Auto Groupis always looking for smart, engaging, creative and dynamic people who want to join a team where they matter. Your professional development is one of our top priorities, so why we're proud to offer our staff members with a comprehensive benefits package, competitive compensation plans, and abounding avenues to grow your career with us!

What We Offer

• Medical, Dental & Vision Insurance
• 401K Plan
• Paid time off and vacation
• Short/Long Term Disability
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Family-owned and operated
• Discounts on products and services

Responsibilities

• Work cooperatively with the service and parts teams
• Direct customers to the correct department, notify the appropriate person that a customer is waiting
• Communicate with callers and visitors in a professional, friendly, and efficient manner
• Answer incoming calls and assist with service appointment inquiries
• Handle customer concerns or direct them to the appropriate service personnel.
• Accurately calculate and collect payments for service repairs, including cash and credit card
• Reconcile daily transactions and prepare end-of-day reports
• Review final repair orders for accuracy and ensure proper documentation is completed
• Assist service advisors with filing, paperwork, and administrative tasks
• Maintain an organized and clean cashier workspace
• Uphold dealership policies and procedures, maintaining a high level of customer satisfaction
• Other duties as assigned

Qualifications

• High school diploma or equivalent required.
• Previous cashier, receptionist, or customer service experience preferred.
• Strong communication and interpersonal skills.
• Basic math and computer skills, including proficiency with MS Office and dealership software (CDK, Reynolds & Reynolds, or similar).
• Ability to work in a fast-paced environment while maintaining accuracy and attention to detail.
• Professional appearance and positive attitude.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.