Receptionist - Camden (1095)

Center for Family Services; Camden (NJ); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Excellent PTO program

401k Plan

Medical insurance plan options

Prescription Insurance

Life Insurance

Flexible Spending Accounts

Ongoing Training & Professional Dev

Advancement opportunities

Job summary

Center for Family Services in Camden, NJ is seeking a Full-Time Receptionist to manage the front desk at our Camden Administrative location. The role requires greeting visitors, handling calls, processing intake paperwork, and maintaining confidential information while delivering courteous service.

Ideal candidates will have a High School diploma, strong typing and data entry skills, proficiency with Microsoft Office and experience with an electronic health record system.

Qualifications

• High School diploma or equivalent.
• Good typing and data entry skills.
• Proficiency with Microsoft Office; EHR experience preferred.
• Ability to operate telephone, fax, email, and related systems.
• At least one year of receptionist experience.
• Clear and consistent communication; multi-cultural sensitivity.
• Valid NJ driver’s license.
• Ability to handle money accurately.

Responsibilities

• Answer telephone calls, respond to voicemails, and expedite messages.
• Greet clients and announce arrival to staff.
• Provide intake paperwork and scan into electronic health record.
• Verify/update demographic information and insurance at check-in.
• Collect fees, record accurately, and balance money per procedures.
• Maintain neat reception area and current reading material.
• Schedule appointments and enter in provider schedules.
• Make confirmation calls for upcoming appointments.
• Open/close office following procedures.
• Provide staff coverage and assist other locations as needed.
• Assist eligible uninsured clients to obtain temporary Medicaid.
• Refer walk-ins and screenings to Access Department.
• Communicate securely via telephone, fax, and email.

Skills

Typing and data entry

Clear communication

Multicultural sensitivity

Education

High School diploma or equivalent

Tools

Microsoft Office

Electronic Health Record (EHR) system

Phone/fax/email communication systems

Job description

Take advantage of our new sign-on bonus! Center for FamilyServices is a place where you can be part of a dynamic, top workplace teamdedicated to improving lives. When you apply and get hired, you are eligiblefor a $500 sign-on bonus.

Location: Camden, NJ

Job Status: Full Time

Position Summary:

Center For Family Services is seeking a motivated and experienced Full-Time Receptionist to manage all facets of the reception desk at our Camden Administrative location. Receptionist is responsible to maintain and effectively administer our front desk systems ensuring courteous and efficient work standards. Focus is to provide support services to facilitate the Agency’s goals and objectives while providing a positive image of Center For Family Services at all times.

Duties and Responsibilities:

• To regard all information about clients as confidential.
• To answer telephone calls, respond to voicemails, and expedite in the quickest method possible.
• To greet clients and announce arrival to appropriate agency staff person.
• To provide clients with Intake paperwork to review and complete, and scan into the client’s electronic health record, including obtaining copy of identification and insurance.
• To verify and update current demographic information and insurance at time of check in.
• To collect appropriate fees from clients, record accurately, and exercise responsibility for those fees.
• To keep reception area neat at all times and maintain current reading material.
• To schedule appointments as requested and enter in the appropriate provider’s schedule.
• To make confirmation calls to clients for appointments the following day.
• To balance money at end of the shift and secure according to procedures.
• To open/close office, following checklist and according to procedures.
• To be familiar with emergency procedures and appropriate contacts in case of an emergency situation.
• To carry out designated duties as assigned by supervisor.
• To provide staff coverage, as needed, and may apply to other locations in close proximity.
• To be trained in Presumptive Eligibility and assist eligible uninsured clients to obtain temporary Medicaid.
• To refer all walk-ins and screening calls to the Access Department.
• To communicate internally and externally, using telephone, fax, and/or email, in the most secure and timely manner.

Requirements:

• High School graduate or equivalent.
• Good typing and data entry skills.
• Proficiency with Microsoft Office applications required, Electronic Health Record experience preferred.
• Ability and experience in operating various communication systems: telephone, fax, email, etc.
• At least one (1) year experience as a receptionist.
• Sensitivity in functioning in a multi-cultural work setting.
• Ability to communicate clearly and consistently.
• Sensitivity and understanding in human relations.
• A valid NJ driver's license.
• Ability to handle money accurately.

Benefits:

At the Center for FamilyServices our employees are our greatest resource and we are committed toinvesting in our staff. We offer a competitive benefits package as well asongoing resources that will support staff on their personal and professionaljourney.*

• Excellent paid time off (PTO)program, including vacation, sick, personal, and holiday
• 401k Plan
• Medical insurance plan options
• Prescription Insurance
• Life Insurance
• Flexible Spending Accounts
• Ongoing Training &Professional Development Opportunities
• Opportunity for advancement

About Employment atCenter For Family Services

a leader in thenon-profit sector and named as a top workplace in the region since 2010. Aspart of our team, you will be recognized as our most valuable resource. Ourstaff balance best practices with personalized care. Together our team makes apositive difference in the lives of people in need. If you're interested in arewarding career, Center For Family Services is a great place to grow as aprofessional. For more information about our top workplace, please visit CenterFor Family Services website at www.centerffs.org .

Disclaimer

All positions require pre-employment drug screening and criminal record checks. Many positions require motor vehicle record evaluations and medical clearances. Center For Family Services is an equal opportunity employer offering competitive salaries and excellent benefits packages