Receptionist - Building Support Specialist

ABM; Washington (District of Columbia); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Benefits package

Job summary

Union Depot is seeking a Building Support Specialist (BSS) to serve as the first point of contact for employees, visitors, and vendors. You will support the Facilities Team with front-desk operations, building rounds, event setup, and ticket triage to keep the site safe and welcoming.

The ideal candidate is highly organized, service-oriented, and proactive, with strong communication, attention to detail, and the ability to multitask in a fast-paced environment.

Qualifications

• Must be the first point of contact for visitors, employees, and vendors.
• Strong communication and customer service skills required.
• Ability to multitask and maintain attention to detail in a fast-paced environment.

Responsibilities

• Greet guests and direct them appropriately.
• Monitor building conditions and safety protocols.
• Coordinate with vendors and support event setup.
• Triaging maintenance or safety issues via ticketing system.
• Support Facilities Team with daily building rounds.

Skills

Excellent communication

Customer service oriented

Organizational skills

Proactive

Multitasking

Job description

The Building Support Specialist (BSS) plays a key role in creating a positive workplace experience by serving as the first point of contact for employees, visitors, and vendors. This role supports the Facilities Team through front-desk operations, daily building rounds, event coordination, and timely management of facilities ticket submissions. The ideal candidate is highly organized, service-oriented, and proactive in maintaining a safe, functional, and welcoming environment. Responsibilities include greeting guests, monitoring building conditions, coordinating with vendors, assisting with event setup, and triaging maintenance or safety issues through the company’s ticketing system. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. The BSS exceeds client expectations, ensuring that the property is well-maintained, compliant with safety standards, and meets high-quality standards.

Shift: Hours may vary between 7am - 6pm M-F. Some weekends may be required.

Compensation: $22 - $28 per hour.

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary basedon applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management.