Front Desk & Facilities Support Specialist

ABM industries; San Francisco (CA); On-site; USD 34,000 - 41,000; Full time

Job summary

ABM is seeking a Facilities Operations assistant at a busy San Francisco site. You will greet guests, monitor building conditions, coordinate with vendors, assist with event setup, and triage maintenance through the ticketing system.

Strong communication and multitasking are essential to keep the property safe, compliant, and well-maintained. Ideal candidates have a high school diploma and experience with Google Suites, CMMS, and concierge or events in office settings.

Qualifications

• High school diploma or equivalent required.
• Experience in reception, Google Suites, CMMS systems, high client expectations, concierge, and events, preferably in an office setting.
• Ability to multitask in high-traffic environments.
• Able to maintain badge stock, follow badging and security procedures, and provide permanent/temporary badges as needed.

Responsibilities

• Front Desk Support: Warm, professional front-desk presence, assisting with access, vendor escorts, badging issues, etc.
• Complete conference room rounds: Check lighting, meeting equipment, furniture, and stocking supplies.
• Tech Support: File tickets for malfunctioning meeting equipment.
• Signage: Update and replace signage throughout the building as needed on a weekly basis.
• Tours: Support new hire tours for the client showcasing the property and answering questions about the site.
• Supplies inventory: Collaborate with the Facilities Coordinator to monitor, control, and replenish office supplies for the site.
• Event support: Provide event support in a timely and courteous manner, with the ability to work with last minute changes or requests. Subject but not limited to decor, food, and beverage set up, moving chairs, tables, soft seating, stocking supplies, connecting desk power, checking meeting equipment, hanging signs, coordinating janitorial support, etc. Maintaining inventory of event supplies.
• Desking Set Up and Daily Checks: Following client provided desk standards, providing daily checks/resets of shared desks, assisting any teams with monitor, cord, or AV issues
• Safety, Security, and Building Protocols: Providing assistance with badge access (activating, creating access tickets, managing temp badge extensions), ensuring all personnel entering the building have the proper access, and resolving all access issues.
• Administrative and Organizational Support: Assisting with calendar management, ordering office or facility supplies, data entry and spreadsheet updates, managing visitor and contractor escorts.
• Emergency Response: Be on call for emergency maintenance issues, responding promptly.
• Documentation: Maintain accurate records of maintenance work, including work orders, preventive maintenance logs, and equipment service history.

Skills

Multitasking

Customer service

Communication skills

Google Suites

CMMS systems

Concierge experience

Education

High school diploma or equivalent

Tools

CMMS systems

Google Suites

Job description

ABM is seeking a Facilities Operations assistant at a busy San Francisco site. You will greet guests, monitor building conditions, coordinate with vendors, assist with event setup, and triage maintenance through the ticketing system.

Strong communication and multitasking are essential to keep the property safe, compliant, and well-maintained. Ideal candidates have a high school diploma and experience with Google Suites, CMMS, and concierge or events in office settings.