Receptionist - Branch Office

Allied Universal; Phoenix (AZ); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Eight paid holidays, five sick days, &

Vacation accrual

Job summary

Allied Universal is seeking a Receptionist at our Phoenix branch to manage front desk operations, answer calls, greet visitors, and provide general administrative support for branch staff.

The role requires 3–4 years of receptionist/HR-related experience, strong customer service, and proficient Microsoft Office skills; HRIS/WinTeam experience is a plus. Pay is $18.94 per hour with standard Allied Universal benefits.

Qualifications

• High school diploma (or equivalent) required.
• 3–4 years of receptionist and/or HR-related experience.
• Excellent customer service and ability to interface professionally with all levels of staff and customers.
• Strong organizational skills and ability to manage large volumes of paperwork; proficient in Microsoft Office; HRIS experience a plus.

Responsibilities

• Maintain front desk phone system, answer calls, respond to inquiries, direct calls and take messages.
• Greet and direct visitors based on purpose of visit.
• Assist candidates with employment applications and pre-employment paperwork.
• Assist with personnel file maintenance following HR guidelines.
• Assist with WinTeam data entry and file maintenance as directed by HR staff.
• Assist with guard card license reporting and weekly audits.
• Maintain office supplies and general organization of the office.
• Assist with uniform program management and related tasks.
• Perform other administrative duties as assigned by Branch Manager or staff.

Skills

Customer service

Team player

Organizational skills

Verbal and written communication

Microsoft Office

HRIS experience

Education

High school diploma

Tools

WinTeam

HRIS

Job description

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Allied Universal is currently seeking a Receptionist at our local branch office to oversee front desk operations that will include answering and responding to incoming calls, greeting and directing visitors and general administrative duties for branch staff.

Pay Details; $18.94 /hr

RESPONSIBILITIES:

• Maintain front desk phone system to include answering incoming calls, responding to caller inquiries, directing calls as appropriate, and taking and giving accurate messages


• Greet and direct visitors as appropriate based on purpose of their visit


• Assist candidates with employment applications and other pre-employment paperwork as required or needed


• Assist with personnel file maintenance following corporate HR guidelines


• Assist with WinTeam data entry and file maintenance as directed by Human Resource staff


• Assist with guard card license reporting processes for new hires and perform weekly guard card audit reports as directed by Human Resource staff


• Maintain office supplies and organization of office in general


• May assist Human Resource Coordinator to maintain uniform program, including measuring and ordering initial uniforms, tracking issuance to existing personnel, collection of uniforms, and request for issuance of uniform refunds


• Assist with various administrative duties as assigned by the Branch Manager or Branch Staff

QUALIFICATIONS:

• High school diploma (or equivalent)


• Three (3) - four (4) years of prior receptionist and/or Human Resources or related experience


• Proven excellent customer service skills and ability to be flexible, a team player and interface professionally with all levels of internal and external customers


• Demonstrated outstanding organizational skills required; ability to accurately maintain and organize large volumes of paperwork


• Excellent verbal and written communication skills required with the ability to successfully interact at all levels of the organization while functioning as a team player


• Excellent computer skills including Microsoft Office products, Internet and websites required; prior experience using HRIS automated systems a strong plus

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance


• Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements


• Eight paid holidays annually, five sick days, and four personal days


• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

Requisition ID

2026-1705518