Security Receptionist

Allied Universal; Fort Wayne (IN); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health insurance

401k

Paid training

Employee discounts

Job summary

Allied Universal is seeking a Security Receptionist to join our Fort Wayne, IN team. You will be the first point of contact for clients across industries, delivering professional reception services and upholding our brand standards.

This full-time role requires at least 1 year of security experience and a friendly, customer-focused approach. We offer paid orientation and training, plus benefits including health insurance and a 401(k).

Qualifications

• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent, or 5 years of verifiable experience.
• Background check required in accordance with federal, state, and local laws.
• Drug screen required.
• Licensing requirements may apply per state/local laws; driver’s license for driving positions.
• Past experience as a receptionist is preferred.

Responsibilities

• Provide customer service to clients by carrying out safety and security procedures and responding to incidents calmly.
• Respond to incidents and critical situations with problem-solving.
• Conduct regular patrols around the business and perimeter; monitor entrances and exits.
• Ensure proper sign-in, badge distribution, and compliance coding.
• Maintain daily activity reports and communicate with leadership.

Skills

Customer service

Receptionist

Communication skills

Education

High school diploma

Job description

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Join A Winning Team!

What's In It For You?

• Starting Wage $24.00 / Hour
• Full Time Monday - Friday Position Available.
• Must Have Atleast 1+ Years Of Security Experience.
• Previous Receptionist Experience Is Highly Preferred.
• Paid Orientation And Training!

As a Security Receptionist, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more. The Security Receptionist plays a critical role in the overall security program and in the success of day-to-day operations. As first line of defense, they are tasked with making the first impression with guests, customers, and clients. As an extension of the company, the receptionist reflects a professional demeanor and appearance to optimally highlight our customer’s brand. The Security Receptionist will provide model customer service as well as favorably resolve conflict through solid communication skills. The Security Receptionist may have to deal with stressful situations requiring critical thinking abilities to de-escalate unprecedented encounters, understand social cues, and call for assistance when appropriate. Functionally, the Security Receptionist must be technically competent, computer literate, able to answer inbound/outbound calls, recognize signs of intrusion, have strong observation skills, and remain calm under pressure. The Security Receptionist has the responsibility to maintain proprietary information in confidence and politely, with maximum consideration, enforce security and safety regulations. The position requires administrative support of special events, facility operations, and security functions.

Responsibilities:

• Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
• Respond to incidents and critical situations in a calm, problem solving manner
• Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.
• Closely observe persons entering and exiting the office space to protect employees and assets
• Ensure persons entering and exiting the office space correctly sign-in by assigning the appropriate badge and applying the approved compliance codes
• Account for all temporary/visitor badges by immediately logging their distribution, auditing their use, and submitting a monthly inventory
• Mitigate unwanted intruders and see that visitors are escorted at all timesMonitor visible and audible alarms
• Ensure all doors are shut and in optimal condition
• Submit a daily activity report outlining critical events, office needs, and relevant updates to the leadership team, provide essential input for documentation, bridging communication, and understanding day-to-day job functions, report salient security related incidents to the Global Security Operations Center and its leadership

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
• Possess a high school diploma or equivalent, or 5 years of verifiable experience
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universalwill consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.*A valid driver’s license will be required for driving positions only
• Prior experience as a receptionist

Perks and Benefits:

• Health insurance and 401k plans for full-time positions
• Schedules that fit with your personal life goals
• Ongoing paid training programs and career growth opportunities
• Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1648996