Receptionist - Branch Office

AUS; Phoenix (AZ); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

401(k) plan

Paid holidays

PTO & vacation

Job summary

Allied Universal is seeking a Receptionist at our Phoenix branch to oversee front desk operations, answer calls, greet visitors, and support branch staff. Pay is $18.94 per hour.

Requires a high school diploma and 3–4 years of receptionist/HR or related experience, with strong customer service and computer skills, including Microsoft Office. Join a collaborative, equal-opportunity team in a dynamic workplace.

Qualifications

• Minimum high school diploma or equivalent.
• Strong customer service and professional interaction with internal/external customers.
• Excellent verbal and written communication, organized and detail-oriented.

Responsibilities

• Maintain front desk phone system: answer calls, direct inquiries, take messages.
• Greet and direct visitors based on purpose of visit.
• Assist candidates with employment applications and pre-employment paperwork.
• Maintain personnel files per HR guidelines.
• Assist with WinTeam data entry and file maintenance for HR staff.
• Support guard card license reporting and weekly audits for new hires.
• Maintain office supplies and general organization.
• Support Uniform program management: measurements, ordering and refunds.
• Perform additional admin duties as directed by Branch Manager.

Skills

Customer service

Team player

Communication

Office software

Education

High school diploma (or equivalent)

Tools

Microsoft Office

HRIS

Job description

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal is currently seeking a Receptionist at our local branch office to oversee front desk operations that will include answering and responding to incoming calls, greeting and directing visitors and general administrative duties for branch staff.

Pay Details: $18.94 / hr

RESPONSIBILITIES:

• Maintain front desk phone system to include answering incoming calls, responding to caller inquiries, directing calls as appropriate, and taking and giving accurate messages


• Greet and direct visitors as appropriate based on purpose of their visit


• Assist candidates with employment applications and other pre-employment paperwork as required or needed


• Assist with personnel file maintenance following corporate HR guidelines


• Assist with WinTeam data entry and file maintenance as directed by Human Resource staff


• Assist with guard card license reporting processes for new hires and perform weekly guard card audit reports as directed by Human Resource staff


• Maintain office supplies and organization of office in general


• May assist Human Resource Coordinator to maintain uniform program, including measuring and ordering initial uniforms, tracking issuance to existing personnel, collection of uniforms, and request for issuance of uniform refunds


• Assist with various administrative duties as assigned by the Branch Manager or Branch Staff

QUALIFICATIONS:

• High school diploma (or equivalent)


• Three (3) - four (4) years of prior receptionist and/or Human Resources or related experience


• Proven excellent customer service skills and ability to be flexible, a team player and interface professionally with all levels of internal and external customers


• Demonstrated outstanding organizational skills required; ability to accurately maintain and organize large volumes of paperwork


• Excellent verbal and written communication skills required with the ability to successfully interact at all levels of the organization while functioning as a team player


• Excellent computer skills including Microsoft Office products, Internet and websites required; prior experience using HRIS automated systems a strong plus

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance


• Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements


• Eight paid holidays annually, five sick days, and four personal days


• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com