Receptionist (Part-Time) - JLR Boston

Herb Chambers Honda of Burlington; Boston (MA); On-site; USD 35,000 - 60,000; Part time

Benefits offered by this job

Weekly pay

Paid training

Health insurance

401k with company match

Employee discounts

Job summary

Asbury Automotive Group is seeking a receptionist to join our Boston-area dealership team. The role involves answering calls, greeting visitors, directing inquiries, and providing basic information to guests with a professional and welcoming demeanor.

The ideal candidate will have strong communication and customer service skills, be comfortable multitasking in a fast-paced setting, and be proficient with MS Outlook.

Qualifications

• Excellent communication and customer service skills; professional image and demeanor required.
• Ability to greet walk-in customers and direct them to appropriate department.
• Strong phone skills and basic information handling are essential.

Responsibilities

• Greet walk-in customers and determine the nature of their visit
• Answer incoming phone calls; direct callers to appropriate department or individual
• Answer basic inquiries, take detailed messages and provide information to all callers
• Communicate with callers and customers in a professional, friendly and efficient manner
• Transmit messages to the appropriate parties in a timely manner
• Assist with clerical duties as requested and support management as needed
• Maintain a professional image and demeanor; multi-task in a fast-paced environment
• Proficiency with Internet and MS Outlook is a must; multilingual abilities are a plus

Skills

Communication skills

Customer service

Phone etiquette

Tools

MS Outlook

Job description

About Asbury

Herb Chambers is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company, and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our D RIVE values, focuses on the vision of becoming theMost Guest Centric Automotive Retailer.At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as o ne of the best places to work by both Newsweek and US News & World report.

Compensation

Compensation: $35,000-$60,000

Part-Time

The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type and years and experience within the industry, education, etc.

Company Benefits

Pay and Recognition:

• Weekly pay
• Paid training

Insurance / Retirement:

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Health savings
• Flex spending accounts (tax free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match

Learning, Tuition Assistance and Career Development:

• Digital career path tool to assist with career development
• Continuous training through Asbury\'s Internal Learning Management System

Professional growth and development opportunities Additional advantages:

• Student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Opportunities to join our community service initiatives, which includes paid volunteer hours

Aggressive Employee referral program with bonus opportunities

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Receptionist, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused team members who will help us redefine the car-buying experience.

The Receptionist is responsible for answering inbound calls, determine the nature of their business and direct callers to the appropriate department/destination. In addition, the receptionist will be the dealerships information specialist to best direct our guests accordingly to accommodate their needs.

• Greet walk-in customers and determines the nature of their visit
• Answer incoming phone calls. Direct callers to appropriate department or individual
• Answer basic inquiries, take detailed messages and provides basic information to all callers
• Communicate with callers and customers in a professional, friendly and efficient manner
• Communicate messages to the appropriate parties in a timely manner
• Assist with clerical duties as requested
• Other duties to be determined by management
• Excellent communication and customer service skills, and the ability to maintain a professional image and demeanor is required
• Ability to multi-task in a fast paced environment
• Advanced computer & phone skills (Internet, MS Outlook) a must
• Ability to speak multiple languages is always a plus
• Must be a minimum of eighteen years of age
• Must pass pre-employment screens (background and drug test)
• Flexible Schedule - late shifts

INDOTHER

Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.