Receptionist (Bilingual Spanish)

Anne Arundel County Public Schools; Millersville (MD); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

Anne Arundel County Public Schools in Millersville, MD is seeking a bilingual Spanish Receptionist to greet visitors, answer calls, and direct inquiries to the appropriate office. A high school diploma is required, with an associate degree preferred, and prior customer service or school experience is desirable.

Proficiency with Microsoft Office and basic clerical tasks is expected. This is a full-time role within the Transportation Office, offering a stable schedule and opportunities to assist

Formación

• High School Diploma or equivalent required.
• Associate degree preferred in education or related field.
• Experience in a school or public service setting is desirable.
• Bilingual Spanish skills are a strong plus.

Responsabilidades

• Greet and sign-in visitors using the computerized security system.
• Direct visitors to the appropriate office/department.
• Answer questions of a general non-technical nature for the Board or related programs.
• Perform clerical duties and provide regular backup to other clerical staff.
• Maintain logs/records and assist with routine office tasks.

Educación

High School Diploma or Equivalency Certificate

Associate's Degree in related field of education

Herramientas

Microsoft Office Suite

Video/Web Conferencing

Descripción del empleo

Receptionist (Bilingual Spanish)

Anne Arundel County Public Schools Transportation Office - Millersville - Millersville, Maryland

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This job is also posted in Anne Arundel County Public Schools

Job Details

Job ID: 5972697

Application Deadline: Nov 03, 2026 11:59 PM (Eastern Standard Time)

Re-Posted: Yesterday

Starting Date: To Be Determined

Job Description

Title Code:

Receptionist

JOB SUMMARY

Greets visitors in a pleasant and professional manner whether on the telephone or in person. Queries all visitors to accurately ascertain the nature of their visit and direct them to the correct office/person in an expeditious manner. Performs a variety of clerical support tasks. Work requires a sound knowledge and familiarity with the overall organization of the school system, the various offices, departments, their staff, functions and services at their location.

ESSENTIAL DUTIES/RESPONSIBILITIES

• Politely greets and signs-in visitors utilizing the computerized security system. Directs visitors to the appropriate office/department.


• Answers questions of a general non-technical nature for the Board of Education or Infant & Toddler Program .


• Handles visitors/employees with kindness, respect, and expediency. Displays a pleasant and professional demeanor at all times


• Identifies those situations in which the person may be upset and queries them in a helpful manner so as to attempt to diffuse the situation, while accurately ascertaining the nature of their visit and directing them to the appropriate office/staff.


• Acts promptly and with good judgment under stressful situations.


• Dispatches office passes and maintains appropriate logs/records.


• Maintains the location telephone directory and makes changes/updates as they occur. Answers and transfers incoming calls to requested staff, departments, and/or schools.


• Directs visitors to personnel applications and/or informational forms/literature to expedite their visit.


• Performs clerical duties as necessary.


• Provides regular backup assistance to other clerical office personnel.


• Performs other related duties as assigned within the same classification or lower.

MINIMUM QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

• High School Diploma or Equivalency Certificate required;


• Associate's Degree in related field of education from a regionally accredited college or university preferred.


• Or an equivalent combination of education and experience which provides the required knowledge, skills, and abilities deemed sufficient to prepare the employee to successfully perform the duties of the position.

Experience

• Two (2) years recent receptionist work experience for a commercial business office and/or school complex that involved daily contact with the general public and outside business organizations required.


• One (1) year experience with AACPS preferred.

Knowledge, Skills, Abilities and Other Characteristics

• Ability to deal politely, professionally, and effectively with all visitors and fellow employees.


• Ability to tactfully handle upset persons under stress diplomatically and in a calm and efficient manner.


• Ability to remember names, locations, and functions of the various offices and personnel served by the Board of Education.


• Ability to identify emergencies and to use good judgment in the prompt placing and receiving of telephone calls.


• Ability to handle sensitive, and confidential employee information and an understanding of responsibility to ensure confidentiality and security of confidential information.


• Demonstrated ability to effectively work and communicate with diverse populations.


• Demonstrated proficiency with business technology applications (e.g. Video/Web Conferencing, Microsoft Office Suite -Word, Excel, Outlook, and/or PowerPoint preferred).

Licenses and Certifications

• N/A

Driving Requirements

• N/A

LEADERSHIP ROLE

• N/A

PHYSICAL DEMANDS/WORKING CONDITIONS

The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

• Standing: under 1/3 percent of the time


• Walking: under 1/3 percent of the time


• Sitting: between 1/3 and 2/3 percent of the time


• Keyboarding: between 1/3 and 2/3 percent of the time


• Talking: between 1/3 and 2/3 percent of the time


• Hearing: between 1/3 and 2/3 percent of the time


• As required by the duties and responsibilities of the position.

Vision

• No special vision requirements

Work Environment

Location

• Office, school or similar indoor environment: over 2/3 percent of the time

Noise Level

• Moderate: between 1/3 and 2/3 percent of the time

Weight & Force

Lifting and carrying requirements

• None:

Travel Requirements

• N/A

JOB INFORMATION

Approved Date: 2/1/2025 Established Date: 11/1/2002 Title Code: B15940 Title: RECEPTIONIST Alternate Title: Receptionist Reports to Generic: Manager Reports to Specific:

ORGANIZATION

Division: Varies Business Unit: Department: Negotiated Agreement: Secretaries and Assistants Association of Anne Arundel County (SAAAAC)

HR JOB INFORMATION

Unit: IV Days Worked: 260 FLSA Exemption Status: Non-Exempt Grade: SG07

Essential Job:

Months Worked: 12 Hours Worked: 7 Job Family: Administrative and Office Support Sub-Function: Office/Staff Support

VR 27072

Position Type: 1.00 FTE

Job Categories: Support Staff > Secretary

Equal Opportunity Employer

Anne Arundel County Public Schools prohibits discrimination in matters affecting employment or in providing access to programs on the basis of actual or perceived race, color, religion, national origin, sex, age, marital status, sexual orientation, genetic information, gender identity, or disability.For more information, contact:Anne Arundel County Public SchoolsDivision of Human Resources, 2644 Riva Road, Annapolis, MD 21401.410-222-5061 TDD 410-222-5000 or Email Recruitment

Job Requirements

• Citizenship, residency or work visa required

Contact Information

• Human Resources


• 2644 Riva Road


• Annapolis, Maryland 21401


• Phone: [phone]


• Fax: [phone]


• Email: [e-mail]