Receptionist, Bilingual Spanish

The GEO Group Australia Pty Ltd.; Massachusetts; On-site; USD 40,000 - 55,000; Full time

Job summary

A stable and growing organization is seeking an Administrative Assistant to provide comprehensive support in a multicultural environment. This role includes greeting visitors, managing communications, and maintaining case records. The ideal candidate will have a high school diploma, relevant experience, and strong bilingual communication skills.

Benefits

Two weeks of Vacation

Fifty-six hours of sick time

Fifteen paid Holidays

Medical, Dental, and Vision coverage

401(k) retirement plan

Tuition reimbursement

Employee Assistance Program (EAP)

Qualifications

• Bilingual in English and Spanish required.
• At least two years of relevant work experience preferred.
• Sensitivity to multicultural contacts.

Responsibilities

• Provides administrative support for the ISAP office.
• Greet and communicate with program participants, visitors, and staff.
• Maintain case records and files.

Skills

Good computer skills

Effective communication skills

Interpersonal skills

Organizational skills

Detail orientation

Ability to handle stressful situations

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

Outlook

Job description

Benefits Information

Benefits

As an Administrative Assistant, you will be part of a stable, established, and still-growing organization with a diverse environment, offering various challenges. We promote from within, providing opportunities to transfer across facilities and divisions. We value your dedication and reward you with a competitive compensation package that includes full benefits.

• Two (2) weeks of Vacation
• Fifty-six (56) hours of sick time
• Fifteen (15) paid Holidays
• Medical, Dental, and Vision coverage
• Term and Whole life insurance (including spouse and dependents)
• Accidental death and dismemberment insurance
• Short- and long-term disability
• Flexible spending account
• 401(k) retirement plan
• Stock purchase program
• Tuition reimbursement - $3500 per year
• Employee Assistance Program (EAP)
• Legal program – Legal Club of America
• Direct deposit
• Theme Park and attraction discounts

The benefits information is accurate as of the posting date. The company reserves the right to modify this information at any time, with or without notice, according to applicable law.

Equal Opportunity Employer

Overview

Since 2004, BI Incorporated has operated ISAP for DHS and ICE, providing supervision of individuals in immigration proceedings. The program combines case management with supervision technology and partners with community organizations to support participants. ISAP continues to grow and evolve with positive outcomes.

Qualifications

Minimum Requirements

• High School Diploma or GED
• At least two (2) years of relevant work experience, preferably with multicultural contacts
• Ability to pass a federal background check and obtain suitability determination
• U.S. citizenship required
• Residency in the U.S. for three (3) of the last five (5) years (military and study abroad accepted)
• Bilingual in English and Spanish required
• Good computer skills
• Effective communication and interpersonal skills
• Ability to handle stressful situations and maintain self-control
• Sensitivity to multicultural contacts
• Good organizational skills and attention to detail
• Proficiency in Microsoft Word, Excel, and Outlook
• Ability to use standard office equipment and perform data entry

Working Conditions

• Office environment with some local travel
• Use of office equipment such as copier, computer, telephone, fax
• Data entry using hands and fingers

Responsibilities

Summary

Provides administrative support for the ISAP office.

Primary Duties

• Greet and communicate with program participants, visitors, and staff
• Check-in participants for office visits
• Answer phones and direct calls
• Maintain case records and files
• Assist with case coordination and clerical tasks
• Coordinate transportation services
• Perform other duties as assigned